Position overview

The Business Development Representative I is one of the first points of contact in the FRONTSTEPS sales cycle, identifying and cultivating new-logo management companies with the potential to become FRONTSTEPS clients. This is a lead-generation role: you will source, qualify, and book meetings for the Account Executive team, and you will be measured and paid on the quality of those meetings — meetings held and accepted by an AE, and meetings that convert to qualified opportunities — not on raw activity volume.
BDR I is the entry point of a defined three-level career path (BDR I → BDR II → BDR III) with published compensation steps at each level and potential progression into either an Account Executive or Customer Success Manager role based on demonstrated skills and career goals. Promotion is performance-triggered, with earliest eligibility at nine months.

Essential functions

Develop a complete technical understanding of the FRONTSTEPS platform, including FRONTSTEPS Manager, FRONTSTEPS Community, FRONTSTEPS Caliber, FRONTSTEPS Pay, and ALLi.
Use calling, emailing, and social outreach to generate qualified meetings for the Account Executive team; at full ramp, expected activity is approximately 250 calls and 10 hours of talk time per week.
Book and confirm meetings with qualified new-logo prospects; full-ramp expectation is 12 confirmed meetings per month, of which 10 are held and accepted by the receiving Account Executive.
Qualify prospects against the FRONTSTEPS qualification bar: identified pain, completed metric, and a documented next step.
Develop a pipeline of quality business meetings that converts to qualified opportunities (full-ramp expectation of 8 qualified opportunities per month) for the assigned sales territory.
Maintain accurate, timely records of all lead and meeting activity in Salesforce.
Build strong working relationships with territory-based Account Executives and incorporate their feedback on meeting quality.
Ramp on a graduated quota schedule (25% / 50% / 75% / 100% across months one through four) with variable compensation guaranteed at target during the first three months.
Perform other duties as requested by management.

Skills & qualifications

BA / BS or equivalent work experience preferred.
0–2 years of experience in a SaaS or B2B sales development role.
Coachable, resilient, and willing to test new outreach strategies; comfortable with a high-volume phone-first motion.
A professional demeanor via phone, email, and in person; a strong listener who can identify a prospect's needs.
Motivated to build a career in SaaS sales or customer success — this role is designed as the entry point to both.
Knowledge of lead generation, property management, or HOA management software is a plus.
Experience with Salesforce or a comparable CRM is a plus.

Supervisory responsibility

This position has no supervisory responsibilities.

Work environment

This job operates in a remote work setting. Occasional meetings at FRONTSTEPS facilities may be required. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.

Travel

Occasional travel may be required for this position.

Physical demands

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with arms and hands.

PAY RANGE & DESCRIPTION

This position will be based full-time out of our FRONTSTEPS' Denver, CO headquarters and pays $65,000 – $75,000 base with on-target earnings of $95,000 – $105,000; variable compensation is uncapped.

Benefits for Full Time roles include the following:

· 100% company paid onsite employee parking

· Medical, Dental, and Vision

· Company-sponsored Life Insurance

· Voluntary Short-Term Disability, Long-Term Disability, and Life Insurance

· FSA/HSA

· Paid Time Off

· Sick Time

· 401k match

FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.

About the company

FrontSTEPS provides a subscription-based software platform for HOA and property management teams. It combines tools for automating workflows, visitor security, communications, and community engagement into one cloud-based system used by community managers, HOAs, and management firms. The product works by offering modular features that cover everyday administrative and operational tasks, with regular updates and support included in the plan. Clients can choose pricing tiers based on community size and needs, with add-on features for extra capabilities. FrontSteps differentiates itself by offering a comprehensive, all-in-one platform tailored specifically to HOA and property-management workflows, rather than a collection of unrelated tools, helping managers save time, reduce costs, and improve productivity and profitability. Its goal is to streamline operations, enhance security and engagement, and support sustainable growth for managed communities.

Company Size

51-200

Company Stage

Growth Equity (Venture Capital)

Total Funding

$12.6M

Headquarters

Denver, Colorado

Founded

2013

Get referred to FRONTSTEPS

See people who can refer or advise you

Simplify's Take

What believers are saying

September 2026 release notes added statements and payments directly inside FRONTSTEPS Manager.
May 28, 2026 Dan Sullivan joined the board, signaling aggressive SaaS scaling.
July 2026 and September 2026 AI releases deepen workflow lock-in and upsell per door.

What critics are saying

PayHOA, DoorLoop, Buildium, and Condo Control outscore FRONTSTEPS on Capterra in 2026.
ALLi’s September 2026 rollout increases liability if answers conflict with governing documents.
Vantaca and AppFolio pressure margins; a platform migration could erase FRONTSTEPS’ niche advantage.

What makes FRONTSTEPS unique

FRONTSTEPS owns HOA-specific workflows: Caliber, Manager, and ALLi inside one stack.
September 2026 ALLi Enterprise answers residents directly, using approved documents and account data.
FRONTSTEPS retains sticky operational data across payments, violations, architectural reviews, and communications.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Paid Time Off
Paid Sick Leave
Phone/Internet Stipend
401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

-5%

1 year growth

-5%

2 year growth

-5%

Associated Press

Sep 1st, 2026

FRONTSTEPS launches ALLi Enterprise, AI assistant for 24/7 homeowner support

FRONTSTEPS has launched ALLi Enterprise, a branded AI assistant that provides 24/7 support to homeowners in associations and condominiums. The assistant answers common questions about logins, payments, amenities and rules, then directs residents to human staff when needed. The system is designed not to guess when uncertain. Management companies control ALLi's knowledge base by uploading governing documents, policies and FAQs. All conversations are reviewable, and the assistant will not make decisions, waive fees or offer legal advice on behalf of management companies. ALLi Enterprise is available now, priced per door. It operates on public websites and within FRONTSTEPS Community resident portal. Future capabilities will include live handoffs to customer support, case management and phone support. FRONTSTEPS is a community management platform serving homeowner associations and community management companies across the United States.

The Business Research Company

Sep 1st, 2026

FRONTSTEPS launches ALLi Enterprise, a branded AI assistant giving homeowners 24/7 answers.

FRONTSTEPS launches ALLi Enterprise, a branded AI assistant giving homeowners 24/7 answers. Residents can ask ALLi Enterprise any question about their community or complete tasks like work orders straight from your company's website. Management companies have total control over what ALLi knows, the conversations it has, and the path residents take. Nearly a decade of answering homeowner calls taught us something you can't get from a model: what residents actually need, and when they need a human to solve the problem." - Matt DeWolf, CEO, FRONTSTEPS DENVER, CO, UNITED STATES, September 1, 2026 / EINPresswire.com / - FRONTSTEPS, the leading community management software for homeowner associations, condo associations, and community management companies, today announced the general availability of ALLi Enterprise, a branded AI assistant that answers homeowner questions around the clock and routes residents to the right person the moment a human is needed. Community management teams field the same handful of questions all day: where do I log in, how do I pay, when is the pool open, can I replace my fence. ALLi Enterprise answers those questions the moment a resident asks on a management company's public website or inside the company's FRONTSTEPS Community resident portal. "Nearly a decade of answering homeowner calls taught us something you can't get from a model: what residents actually need, and when they need a human to solve the problem. ALLi Enterprise is that experience made available to every community our customers manage, at any hour," said Matt DeWolf, CEO of FRONTSTEPS. The right answer or the right person ALLi Enterprise is designed around a deliberate constraint: it won't guess. When it isn't confident it has the right answer, it says so, then directs the resident to the management company's designated contact. "A CAM's job is exciting enough without having to walk back a mistake made by AI. When ALLi speaks to a resident, it represents our customer's brand. We built ALLi Enterprise to be reliably, almost boringly, consistent," said Matt Lane, Product Manager at FRONTSTEPS. "The goal is simple: make the HOA experience easier for residents while giving management teams an assistant they can actually trust to represent them." Management companies control what ALLi knows. Teams upload their own governing documents, rules, policies, and FAQs. Every conversation is reviewable: what was asked, how ALLi answered, and where the resident was directed next. ALLi's knowledge is managed in real time, so ALLi grows at the same rate as your company. Most importantly, ALLi runs based on the community and household information located in FRONTSTEPS Caliber. ALLi Enterprise does not make decisions on a management company's behalf. It will not take sides in a dispute, waive a fee, change account information, or offer legal advice. Built on real homeowner conversations The product launches on a foundation FRONTSTEPS has been building for years: direct homeowner support delivered at scale, followed by several years of applying AI to that work. FRONTSTEPS operations have shaped what ALLi Enterprise answers, where it defers, and when it brings in a person. Availability ALLi Enterprise is available now, priced per door. The first release is a chat assistant for public websites and the FRONTSTEPS Community resident portal. Planned future capabilities include live handoff from ALLi to FRONTSTEPS Customer Support, case management inside FRONTSTEPS Manager, resident phone support, and proactive resident outreach. These capabilities are on the roadmap soon to be released. About FRONTSTEPS FRONTSTEPS is the leading community management platform built for homeowner associations, condo associations, and community management companies. The company provides a comprehensive SaaS platform that powers accounting, payments, homeowner engagement, communications, and community operations such as architectural reviews, violations management, and more. FRONTSTEPS is transforming the industry through AI-powered automation and agentic workflows that simplify operations, improve transparency, and create exceptional homeowner experiences for communities across the United States. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

Associated Press

May 28th, 2026

FRONTSTEPS appoints Dan Sullivan to board amid aggressive AI investment push

FRONTSTEPS, a community management platform for homeowner associations and condo associations, has appointed Dan Sullivan to its Board of Directors. Sullivan is an experienced technology investor with expertise in scaling SaaS and proptech companies. The Denver-based company serves community management firms and millions of homeowners through a platform handling accounting, operations, communications and payments. FRONTSTEPS is investing heavily in AI-powered automation and agentic workflows to transform how community management companies operate. "Dan's experience in supporting high-growth software companies makes him a strong addition to our Board as we continue scaling our platform, accelerating innovation, and strengthening our market leadership," said CEO Matt DeWolf. The appointment comes during a period of growth and market expansion for the company.

Business Wire

Apr 8th, 2026

CheckAlt partners with FRONTSTEPS as exclusive lockbox provider for community management

CheckAlt, a payment processing solutions provider, has partnered with FRONTSTEPS, a community association management software company, to become its exclusive lockbox provider. The integration streamlines payment workflows for property management companies and community associations. CheckAlt now offers three payment solutions through FRONTSTEPS: Traditional Lockbox for digitising mailed cheques, Electronic Lockbox for keeping online bill payments digital, and Remote Deposit Capture for on-site cheque processing. The integration centralises payment intake across mail, online and in-person channels within the FRONTSTEPS platform. The partnership aims to reduce manual reconciliation, improve payment visibility and accelerate access to funds. CheckAlt serves hundreds of financial institutions, fintechs and businesses nationwide, whilst FRONTSTEPS provides software solutions for community association management.

FRONTSTEPS

Apr 6th, 2026

FRONTSTEPS ALLi just got smarter: here's what's new.

FRONTSTEPS ALLi just got smarter: here's what's new. AI in community management is evolving quickly. FRONTSTEPS has just launched a suite of new features that is sure to make your day-to-day work easier, faster, and more effective. Keep reading to learn about all the new developments. What's new and why you should care. FRONTSTEPS ALLi just got significantly more powerful and more embedded into how work actually happens. Here's a quick glance at what's new: * ALLi now works wherever you do: including a new Chrome extension that understands context and takes action. * AI is now embedded inside FRONTSTEPS Caliber: bringing intelligence directly into your accounting and operational workflows. Now, the most comprehensive community management accounting platform is even more robust with native AI. * Meetings, calls, and voice notes are now actionable: Your notes can be automatically transcribed, summarized, and turned into follow-ups. * Email management is now automated and customizable: with AI-powered categorization and actions, ALLi can reference your emails. * Users have more control over AI memory: Now, you can improve the personalization and transparency of your instance of ALLi. What it all adds up to: Less manual work. Faster decisions. Better visibility. And a more intelligent system that works with you and your communities, not just around you. What's new: A deeper look. One of the biggest shifts in this release is where ALLi shows up. Instead of switching between tools, ALLi is now available directly in your browser, understanding what you're looking at and helping you act on it. Whether you're reviewing a homeowner communication, an invoice, or a document, ALLi can: * Summarize key information * Draft responses * Recommend next steps * Execute actions directly in the browser Why it matters: Community managers spend a huge amount of time navigating between systems and repeating tasks. By bringing AI into the workflow itself, ALLi reduces context switching and helps you move faster with fewer manual steps. ALLi in FRONTSTEPS Caliber on desktop: smarter accounting and operations. This one is really exciting! ALLi is now available into FRONTSTEPS Caliber, bringing AI into one of the most critical areas of community management. Inside FRONTSTEPS Caliber, ALLi can: * Explain financial reports * Surface anomalies * Provide contextual help * Assist with search and workflows * And much more. Anything you can think of in reference to invoices, AP, and more, ALLi can work with. Accounting and financial oversight are often where complexity - and risk - live. By making this data easier to understand and act on, ALLi helps teams improve accuracy, confidence, and speed in decision-making. Voice, meetings, and screen recordings. Capturing information doesn't have to slow you down. With new voice and recording capabilities in the Chrome extension, users can: * Record meetings, board sessions, or quick voice notes * Automatically generate transcripts * Turn conversations into summaries and action items Important decisions often get lost in conversations. This update ensures that nothing falls through the cracks - and that every meeting becomes actionable. AI-Powered email categorization: A smarter inbox. High email volume is one of the biggest operational challenges in community management. Now, ALLi allows you to: Instead of manually sorting and responding, your inbox becomes structured, prioritized, and easier to manage, freeing up time for higher-value work. Individual memory management: more control and better personalization. ALLi is designed to get smarter over time, and now users have more visibility into how that works. With new memory management tools, users can: * View what ALLi remembers * Edit or delete stored context * Maintain accurate, personalized interactions Trust and control are critical when working with AI. This update gives users transparency while improving the relevance of future interactions. The bigger picture. These updates represent a shift in how work gets done in your communities, and ALLi is no longer just a tool you go to for help. It's becoming: * An assistant that understands context * An action layer that moves work forward * A system of intelligence across the FRONTSTEPS ecosystem For current customers, this means more value from the tools you already use. For prospective customers, it means a platform built not just to manage operations, but to improve them. If you want to see how these updates can impact your team