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Bloomberg

Global financial data, news, analytics provider

Analytics & Sales

Customer SupportPosted on Nov 11
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • A bachelor's degree or above, or relevant work experience.
  • Experience with sales or business development within technology services.
  • Eligibility to start a full-time role in 2027.
  • Eligibility for UK Skilled Worker sponsorship under the New Entrant Requirements.
  • Demonstrated interest in financial markets and the financial services industry, with a strong desire to work directly with clients and curiosity about their businesses, challenges, and workflows.
  • Strong multitasking, critical thinking, and problem-solving skills, with the ability to learn quickly and adapt in a fast-paced, dynamic environment.
  • Ambition to build a long-term, client-facing career across Financial Solutions, with a strong interest in relationship management and sales.
  • Fluency in English and Mandarin, written and verbal, and the ability to build credibility with clients.
  • Interest in innovative technologies and their potential to enhance workflows and efficiencies.
  • Willingness and ability to travel around Europe to meet client business needs.
  • Flexibility to occasionally work weekends or bank/public holidays, with a weekday off in lieu.

Responsibilities

  • Provide 24/7 support to Bloomberg users around the world and across multiple industries.
  • Answer client questions through Instant Bloomberg chat, solve workflow challenges, and help clients maximize the value of Bloomberg products and solutions.
  • Partner with clients to introduce new products, deliver training, support onboarding and product rollouts, and help organizations use technology more effectively.
  • Collaborate with Sales teams on strategic client initiatives.
  • As a Sales participant, build long-term client relationships, understand business goals and workflows, identify opportunities to deliver Bloomberg solutions, and drive business growth.

Desired Qualifications

  • Practical exposure to Python or other coding languages.
  • Previous experience in client relationship management or customer support roles.
  • Beginner-to-intermediate experience with Excel and/or Visual Basic for Applications (VBA).

About the Company

Bloomberg

Global financial data, news, analytics provider

Bloomberg provides financial data, news, and analysis to help professionals make informed decisions and operate more transparently and efficiently. Its products deliver trusted information and insights through technology platforms that connect global financial communities, enable collaboration, and support decision-making. The company differentiates itself by offering broad, reliable data and news across markets, strong customer focus, and a culture that emphasizes collaboration, broad perspective, and doing the right thing for clients, people, and communities. Bloomberg’s goal is to improve market transparency and efficiency by delivering accurate information and tools that empower customers to act confidently and ethically.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1981

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