M

Merlin Entertainments

Manages branded visitor attractions and parks

Industrial Controls Assistant Manager

Equipment MaintenanceConfirmed live in the last 24 hours
Full-timeWinter Haven, FL, USANo salary listed

About the Job

Requirements

  • At least 3 years of supervisory or management experience.
  • Strong leadership and people development skills.
  • Experience with programmable logic controllers (PLCs) and industrial control systems, including Allen-Bradley, Siemens, and Beckhoff.
  • Knowledge of automation and communication protocols, including EtherNet/IP, Profibus, Modbus, EtherCAT, CIPAS-i, and SERCOS.
  • Experience troubleshooting low-voltage electrical and automated control systems.
  • High School Diploma, GED, or equivalent.
  • Ability to work indoors and outdoors in varying weather, walk throughout the resort and access attraction areas, climb ladders and elevated work locations, and lift and move equipment weighing 25 pounds or more.
  • Availability for flexible schedules, including evenings, weekends, and holidays as needed.

Responsibilities

  • Partner with the Senior Engineering & Controls Manager to oversee the daily operation, maintenance, and performance of ride control and audiovisual systems across the resort.
  • Lead and develop a team of Ride Controls and AV Control Technicians.
  • Plan and assign daily work activities, preventive maintenance, and repair schedules.
  • Manage work orders and asset information within the HxGN Enterprise Asset Management system.
  • Support ride reliability, troubleshooting, and technical problem-solving across resort attractions.
  • Drive a culture of safety, accountability, and continuous improvement.
  • Assist with technician recruitment, training, coaching, and performance management.
  • Support major maintenance projects, ride modifications, and engineering initiatives.
  • Serve as a technical resource during operational and emergency situations.
  • Ensure compliance with ASTM, OSHA, NFPA, original equipment manufacturer, and company safety standards.
  • Collaborate with Operations and Technical Services teams to minimize downtime and enhance guest experiences.

Desired Qualifications

  • Formal training or certification in PLC programming, controls, automation, or computing.
  • Experience with Q-SYS, Nion Media Matrix, Alcorn McBride, Yamaha, GrandMA, Shure Audio Systems, CCTV, and network-based monitoring systems.
  • Lean Six Sigma or other continuous improvement training.
  • Familiarity with ASTM, OSHA, NFPA, ANSI, ETCP, and entertainment industry safety standards.

About the Company

Merlin Entertainments

Manages branded visitor attractions and parks

Merlin Entertainments operates a global portfolio of branded visitor attractions, including theme parks and experiences. It owns and runs properties such as LEGOLAND Parks, Sea Life centers, The Dungeons, Madame Tussauds, and the London Eye, combining rides, shows, and interactive experiences to attract paying visitors. The company grows by acquiring and integrating well-known brands and venues, then operating them as unified, brand-driven experiences across multiple countries. Its competitive edge comes from scale, a diverse mix of world-famous brands, and a track record of expanding via strategic acquisitions to create a broad, international attraction network. The goal is long-term growth and value creation by expanding its branded attractions footprint and improving operating performance, while staying private to focus on sustained development rather than quarterly market pressures.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Poole, United Kingdom
Founded
1999

Recently Posted Jobs

Explore more opportunities at Merlin Entertainments

See more jobs