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Salesforce

Builds cloud software for customer relationships

Director, Partner Account Management - Accenture Edge

Business Development & PartnershipsPosted on Nov 12
Full-time

About the Job

Requirements

  • At least 10 years of experience in partnerships, sales, or consulting, with a track record of driving partner revenue and exceeding targets.
  • Proven success running strategic, global relationships with consulting organizations or systems integrators.
  • Experience building scaled, repeatable co-sell motions, ideally including mid-market.
  • Demonstrated ability to drive significant influenced revenue through systems integrator partnerships.
  • Deep understanding of co-sell mechanics and partner investment programs, and how to measure their return.
  • Experience and insight into emerging and disruptive artificial intelligence, including Agentforce Voice, Data 360, and Salesforce’s portfolio of acquisitions.
  • Strong judgment under ambiguity, including making clear, well-reasoned decisions with incomplete information, explaining reasoning, and knowing when to escalate.
  • Systems thinking, including designing processes, cadences, and metrics that work across many accounts, regions, and teams.
  • Ability to work with complexity and think at multiple levels of abstraction.
  • Executive presence and ability to build trust and influence at the C-suite and vice president level, leading through influence in a matrixed global organization.
  • Strong command of Salesforce technology, including the platform, software as a service, Agentforce, and Data 360.
  • Bachelor’s degree in Business, Computer Science, or Engineering.
  • Willingness to travel approximately 20–30%.

Responsibilities

  • Make daily decisions about which segments, industries, regions, and accounts receive joint attention and which do not.
  • Allocate and reallocate joint investment, including funds, programs, and resources, based on measured return, and retire what is not working.
  • Resolve escalations on deals, delivery, and the relationship quickly, then fix the underlying process to prevent recurrence.
  • Weigh competing priorities across Sales, Partner Sales, regional partner account managers, and Accenture, and make tradeoffs transparent.
  • Design and maintain scalable systems for the partnership motion, including co-sell playbooks, account matching and deal registration, enablement, and clear rules of engagement for Salesforce and partner teams, using automation and artificial intelligence built in Slack and Claude.
  • Run a repeatable operating rhythm with Accenture Edge leadership covering pipeline, account prioritization, and investment, with ongoing adjustment replacing static annual planning.
  • Work with Accenture to build certified Agentforce and Data 360 delivery capacity ahead of demand, in line with the Forward Deployed Engineering Partner Network.
  • Use automation, data, and artificial intelligence to run the partnership with less manual effort and fewer handoffs.
  • Manage the partnership using partner-influenced pipeline and revenue, certified practitioner growth including Agentforce, consumption, customer outcomes, and references.
  • Identify early indicators of risk or momentum and act before they appear in the forecast.
  • Translate performance into clear, concise narratives for Salesforce and Accenture executives.
  • Serve as the primary Salesforce counterpart to Accenture Edge leadership, building trust at the C-suite and vice president level.
  • Align Sales, Partner Sales, Partner Success, regional and industry partner account managers, Marketing, Legal, and Operations around a coordinated approach to Edge.
  • Bring field and customer signals into Salesforce product, program, and partner strategy decisions.

Desired Qualifications

  • Accenture experience is strongly preferred.
  • Existing relationships across Accenture, ideally including Edge or its mid-market and Salesforce practices, are strongly preferred.
  • A Master of Business Administration is preferred.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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