Digital Transformation & Process Excellence Intern

Job Description = Digital Transformation & Process Excellence Trainee (6-Month Internship)

Location Morges, Switzerland

Department Technical Operations – GSMO / Global Biologics External Manufacturing

Reporting Line Greg Devie / Director, International Supply Chain – GSMO

Budget – tbd because on going changes between GSMO and Global Biologics External Manufacturing departments

Position Summary

The Digital Transformation & Process Excellence Trainee will support the GSMO / Global Biologics External Manufacturing organization in driving operational excellence, digitalization, and process improvements across multiple business processes and governance forums.

The trainee will work on initiatives focused on automation, digitalization, data visualization, workflow optimization, lifecycle management, and operational effectiveness within External Manufacturing, Supply Chain, Quality, and Product Stewardship. These initiatives are aligned with the INSPIRE digital transformation program.

This position provides a unique opportunity to gain hands-on experience in pharmaceutical manufacturing operations, digital transformation, Power BI reporting, Microsoft 365 solutions, process mapping, workflow automation, and business analytics.

Key Objectives

The trainee will:

• Identify opportunities to simplify and digitalize existing processes.
• Reduce manual administrative work.
• Improve visibility of critical operational data.
• Standardize governance and reporting practices.
• Support implementation of automation solutions.
• Deliver practical digital tools that can be adopted by the organization.

Responsibilities to be selected among the 7 streams

Workstream 1

External Manufacturing KPI Dashboard

Support the development of a consolidated KPI dashboard for External Manufacturing.

Activities

• Map existing KPI sources.
• Gather reporting requirements from stakeholders.
• Create KPI definitions and governance.
• Support development of Power BI dashboards.
• Design CMO performance scorecards.
• Develop executive reporting views.
• Create dashboard user documentation.

Deliverables

• KPI catalogue.
• Dashboard prototype.
• Power BI reporting templates.
• User guide.
• Dashboard implementation roadmap.

Workstream 2

Microsoft Planner Product Lifecycle Management Framework

Support implementation of a standardized Microsoft Planner way of working for Product Stewards and CMO teams.

Activities

• Assess current action tracking methods.
• Create Planner templates.
• Define standard categories and workflows.
• Build management reporting views.
• Develop training materials.
• Support pilot implementation.

Deliverables

• Standard Planner structure.
• Governance document.
• Training package.
• Product Lifecycle Management action tracker.
• Adoption metrics dashboard.

Workstream 3

Global Product Steward Digital Governance Model

Support harmonization of Product Steward reporting and governance processes.

Activities

• Review existing Product Steward meeting processes.
• Benchmark reporting approaches.
• Develop standardized templates.
• Create automated reporting solutions.
• Build risk and decision trackers.
• Support implementation of governance standards.

Deliverables

• Product Health Report template.
• Lifecycle risk register.
• Decision log.
• Management portfolio dashboard.
• Governance handbook.

Workstream 4

Predictive Supply Chain & Material Movement Platform

Support development of a predictive visibility tool for Drug Substance (DS), Drug Product (DP), and Finished Goods (FG) movements.

Activities

• Map end-to-end supply chain flows.
• Identify key planning milestones.
• Analyze available operational data.
• Define predictive indicators.
• Design supply visibility dashboards.
• Develop business requirements for future automation.

Deliverables

• Process flow maps.
• Data model.
• Predictive dashboard concept.
• Risk alert framework.
• Future-state business requirements.

Workstream 5

Supply Chain Notification (SCN) Automation Assessment

Support evaluation of automation opportunities for Supply Chain Notification creation in Veeva.

Activities

• Map SCN creation process.
• Identify manual activities.
• Quantify effort and bottlenecks.
• Evaluate automation opportunities.
• Create business case for RPA or BOT implementation.
• Prepare process documentation.

Deliverables

• Process map.
• Automation opportunity assessment.
• Business case.
• Functional requirements specification.
• Proof-of-concept proposal.

Workstream 6

Digital Business Review Meeting Platform

Support the modernization of CMO Business Review Meetings through integration of Power BI, SharePoint, Microsoft Planner, and PowerPoint.

Activities

• Analyze current BRM preparation process.
• Standardize presentation structure.
• Create automated KPI visualizations.
• Develop action tracking integration.
• Implement digital document repositories.
• Design performance scorecards.

Deliverables

• Standard BRM template.
• Integrated reporting solution.
• Digital action tracker.
• Governance framework.
• Stakeholder feedback report.

Workstream 7

Electronic Workflow for Shipments Under Quarantine

Support the transition from paper-based to electronic workflows for quarantine shipments. [INSPIRE missions | Word]

Activities

• Document current process.
• Identify digitalization opportunities.
• Support workflow design.
• Participate in user requirement gathering.
• Create process documentation.
• Develop training materials.

Deliverables

• Current-state assessment.
• Future-state workflow design.
• User requirements.
• Training documentation.
• Implementation roadmap.

Additional Responsibilities

• Facilitate workshops with stakeholders.
• Support change management activities.
• Prepare management presentations.
• Develop project dashboards.
• Track project progress and KPIs.
• Present recommendations to leadership.
• Identify additional digitalization opportunities.

Candidate Profile

Education

Currently pursuing or recently completed:

• Supply Chain Management
• Life Sciences
• Pharmaceutical Sciences
• Data Analytics
• Business Analytics
• Digital Transformation
• Industrial Engineering

Preferred Skills

Technical

• Microsoft Power BI
• Excel (advanced)
• Microsoft Power Platform
• SharePoint
• Teams
• Planner
• Process mapping
• Data analytics
• Dashboard development

Soft Skills

• Strong analytical mindset
• Curiosity and creativity
• Excellent communication skills
• Autonomous and proactive
• Structured problem-solving approach
• Ability to work across function

Disclaimer:  The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications.  Management reserves the right to change or modify such duties as required.

Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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