Showroom Sales Supervisor

Who We Are

Tonal is the smartest home gym and personal trainer. It has completely revolutionized the way people work out at home, with its sleek design and advanced A.I. technology. We’ve united a diverse team of experts and decades of research to reinvent strength training, making it more efficient, more effective and more engaging.

With this in mind, we want to bring that same innovative approach to the workplace. At Tonal, we continue our shift of emphasis by growing our instrumental team. We collectively weave our knowledge and creativity, as we redefine the future of fitness. We are passionate about building products that transform lives, and building teams that transform the status quo. Together, we can be our strongest.

Overview

Tonal is looking for a Showroom Sales Supervisor for our Natick retail store. In this role, you will report to the Natick Showroom Leader and will be instrumental in creating Tonal’s excellent client experience. If you’re passionate about fitness, dedicated to operational excellence, and have a high bar for client experience, Tonal is the place for you.

What You Will Do

• Develop a deep knowledge and understanding of Tonal’s product, technology, and brand image

• Focus on activities to meet and exceed individual and team business goals

• Model and educate your team on how to build and develop exceptional client service creating impactful in-store experiences that deliver sales

• Work on initiatives assigned by the Showroom Leader, including recruiting, training, and event planning

• Utilize Salesforce to maintain client information to drive our business and facilitate client support

• Conduct phone and/or email outreach to clients to communicate updates, offers, and follow-ups

Who You Are

• High school graduate or equivalent

• History of sales experience, with demonstrated ability to meet and exceed sales goals

• Familiarity with the local market, and ability to network and build community relationships

• Professional, enthusiastic, and hardworking, with a strong client focus

• Excellent communication skills (written and verbal)

• Must be able to work nights, weekends, and holidays

Physical Requirements

• Requires bending, stooping, reaching up, and lifting up to 50 pounds.

• Ability to walk for extended periods of time.

• Ability to stand for extended periods of time.

• Ability to perform routine tasks for extended periods of time.

• Ability to look at a computer screen for extended periods of time.

• Use of hands and/or arms, while performing client demos.

Extra Credit

• Proficiency with Apple Products, Google Suite, and Salesforce preferred

At Tonal, we believe that the unique and varied lived experiences of our teammates contribute to our overall strength. We don’t just appreciate differences, we celebrate them, and we always seek people that represent a wide variety of backgrounds. We’re dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. If your experience aligns with what we’re looking for (even if you don’t check every single box), send us your application. We would love to hear from you!

Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration, and equality of opportunity. Should you have any accommodation requests, please reach out to us via our confidential email, [email protected]. All requests will be addressed and responded to in accordance with Tonal’s Accessibility Policy and local legislation.