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Agoda

Online travel booking platform for accommodations

Global Visa Coordinator

HR Operations & CoordinationConfirmed live in the last 24 hours
ContractBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or equivalent qualification is required; fresh graduates are welcome to apply.
  • Good command of English and Thai, both written and spoken.
  • Strong coordination and communication skills when working with employees, stakeholders, and external vendors.
  • Ability to manage multiple cases, stay organized and reliable, and meet deadlines.
  • Accuracy and attention to detail when handling travel requests, invoices, documentation, and records.
  • Ability to follow established processes, checklists, and guidelines.
  • Ability to communicate clearly, understand responsibilities, and demonstrate urgency and adaptability when handling time-sensitive work.

Responsibilities

  • Coordinate business-travel arrangements for Agoda employees worldwide, working with internal stakeholders and external vendors to ensure requests are processed on time and tracked effectively.
  • Monitor case progress and provide timely, professional support to employees and stakeholders when questions or issues arise.
  • Execute assigned tasks accurately and on time, ensuring compliance with established processes and checklist requirements.
  • Manage travel-related invoices and supporting documentation, ensuring information is accurate, complete, and processed in a timely manner.
  • Maintain organized and consistent case records throughout the case lifecycle, including after cases are completed or closed.
  • Provide accurate information on visa processes, document requirements, and expected timelines under guidance.
  • Identify and resolve basic operational issues using logical thinking, escalating more complex matters with clear and relevant details.
  • Support updates to process documentation and contribute to administrative and operational improvements.
  • Collaborate with team members and stakeholders across different locations to ensure smooth case handling.

About the Company

Agoda

Online travel booking platform for accommodations

Agoda is an online travel platform that lets people book places to stay, like hotels and vacation rentals, around the world. It operates web and mobile apps that present listings with prices, availability, and user reviews so travelers can reserve rooms easily. Customers search by destination, filter options (like price, location, and amenities), compare deals, and complete secure bookings within the app. Agoda differentiates itself with a large, globally distributed inventory (over 2,000,000 properties) and multilingual support across 38 languages, using local knowledge and connections to source the best offers for both business and leisure travelers. It is part of Booking Holdings, which helps it reach a wide audience and integrate with other travel services. Agoda’s goal is to help millions of travelers find and book comfortable places to stay at great value while partnering with property owners to grow their business.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore, Singapore
Founded
2005

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