Senior Software Engineer - AI Products, SVP
About the job
- Proven experience as a Senior Software Engineer, AI Engineer, Technical Lead, or similar senior engineering role.
- Strong hands-on software engineering experience building and delivering production systems rather than prototypes.
- Strong Python development skills and experience building robust, maintainable applications and services.
- Practical experience applying Generative AI and Large Language Models to real-world business problems.
- Extensive experience designing and optimising prompts across different Generative AI models, with a rigorous approach to prompt structure, clarity, and performance.
- Experience building production solutions in Intelligent Document Processing, document or data extraction, NLP-based classification, machine translation, fraud or anomaly detection, or workflow automation.
- Experience evaluating Generative AI applications, including experiment design, model evaluation, and performance measurement.
- Strong understanding of software architecture, technical design, and functional programming principles.
- Experience working with databases such as PostgreSQL or Oracle.
- Practical experience with CI/CD and modern software delivery tooling such as Jenkins, uDeploy, Tekton, Harness, or equivalent.
- Exposure to Agentic AI and Agent Development Kit.
- Strong problem-solving and analytical skills, with the ability to troubleshoot complex distributed systems.
- Ability to work effectively in a highly regulated environment where resilience, explainability, security, and auditability are critical.
- Excellent communication and collaboration skills, with the confidence to work with technical and non-technical stakeholders at all levels.
- A creative and adaptable mindset, with the ability to turn ambiguous, first-of-a-kind problems into practical and dependable production solutions.
- Design, build, and support high-quality, production-grade AI software and services that scale across the organisation.
- Own technical solutions end-to-end, from problem definition and experimentation through deployment and ongoing improvement.
- Develop innovative Generative AI solutions for complex business problems, including intelligent document processing, data extraction, classification, translation, fraud detection, and workflow optimisation.
- Evaluate and experiment with AI models, prompts, and architectures, selecting and productionising the most effective approaches.
- Lead the technical design and architecture of AI products, ensuring solutions are resilient, scalable, explainable, and auditable.
- Work closely with Product, Risk, Engineering, and other AI platform teams to deliver solutions that meet business and regulatory requirements.
- Partner with senior stakeholders to shape product vision, technical strategy, and roadmaps.
- Provide technical leadership, guidance, and mentorship to other engineers, helping to raise engineering standards across the team.
- Drive strong engineering practices through technical design reviews, code reviews, automated testing, and continuous improvement.
- Troubleshoot complex distributed systems and proactively identify opportunities to improve performance, reliability, and scalability.
- Contribute to the evolution of Citi’s AI technology, engineering practices, and procedures.
- Exposure to MLflow is advantageous.
- Exposure to Kubernetes or OpenShift is advantageous.
About the company
Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1812
Get referred to Citi
See people who can refer or advise you
Simplify's Take
What believers are saying
- Revenue is expanding: Citi reported $24.8 billion in the June 2026 quarter, up 14% year over year.
- US parents get protected time: eligible Citi employees receive 16 weeks of bonding leave at full base pay.
- Institutional deposits are sticky: Citi says around 80% of Services deposits come from clients with relationships exceeding 15 years.
What critics are saying
- Lending losses remain substantial: Citi's net credit losses reached $2.4 billion in the June 2026 quarter.
- Australian hybrid roles require office time: Citi sets a minimum of three office days weekly for designated hybrid positions.
- Job cuts carry a cost: Citi booked roughly $500 million in severance in the March 2026 quarter.
What makes Citi unique
- Corporate payments move at scale: Citi processes around $6 trillion daily through its Treasury and Trade business.
- Deposits move beyond banking hours: Citi Token Services transfers cash between participating Citi branches around the clock.
- Employees use a shared AI workspace: Citi's Stylus platform reaches over 180,000 people for research and multi-step workflows.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Paid Vacation
Paid Sick Leave
Paid Holidays
Company News
Citigroup reported its best third-quarter revenue in a decade for 2026, with four of its five core businesses growing. Services revenue rose 15%, and wealth management return on tangible common equity (ROTCE) topped 14%. The bank raised its full-year ROTCE guidance to above 11%, with a medium-term target of 11-13% for 2027-2028. It expects Markets revenue to fall about 20% in the fourth quarter, a typical seasonal decline. Expense growth was held to 3% excluding notable items. Citigroup booked over $1 billion in year-to-date severance and bought back $3 billion of shares in the third quarter alone. Its CET1 capital ratio stood at 12.8%. The deconsolidation of Banamex in early 2027 is expected to be slightly accretive to that ratio despite a $9 billion currency translation adjustment loss.
Four of the biggest US banks reported higher third-quarter profits on Tuesday, but warned that higher interest rates and inflation could hurt consumers and the economy. JPMorgan Chase, the largest US bank by assets, earned $15.3 billion, or $5.57 a share, up from $14.4 billion a year earlier. It missed analyst forecasts of $5.93 a share, its first miss in nearly three years. Goldman Sachs posted a profit of $5.29 billion, up from $4.1 billion, as equities revenue jumped 72%. Wells Fargo earned $5.95 billion and beat forecasts, while Citigroup's profit rose 40%. JPMorgan chief executive officer Jamie Dimon cited "large fiscal deficits, sticky inflation, elevated asset prices, rising interest rates and geopolitical conditions.
US stock futures were mixed on Tuesday as investors weighed a wave of earnings reports. Dow futures rose 0.9%, S&P 500 futures slipped 0.1%, and Nasdaq futures fell 0.7%. Memory stocks fell for a second day after a Chinese chipmaker, CXMT, said it had made a breakthrough in memory chip production. Roundhill Memory ETF fell more than 5% in premarket trading. UnitedHealth rose more than 2% after it earned an adjusted $4.69 per share on $112.69 billion in revenue, beating estimates. It raised its full-year earnings outlook to at least $20.50 per share. Goldman Sachs gained more than 3% on strong results. JPMorgan Chase, Wells Fargo, and Citigroup fell short in parts of their reports. Johnson & Johnson fell 2% after $25.40 billion in sales narrowly missed estimates, though it raised its full-year forecasts.
Citigroup Inc.'s fixed-income traders posted their best third quarter in at least a decade, beating analyst expectations. Trading desks for bonds, currencies and commodities brought in $4.4 billion, against an average estimate of $4.3 billion. Rival JPMorgan Chase & Co. reported a surprise drop in fixed-income trading revenue the same day, its first in more than two years. Citi's services business saw revenue rise 15% to $6.6 billion. Merger advisory revenue fell 4%. Total revenue rose about 8% to $23.8 billion, above the $23.7 billion estimate. Earnings per share were $2.85, against an estimate of $2.65. Non-interest expenses totalled $14 billion, below the $14.4 billion analysts expected. Citi's shares are up 13% this year, more than all of its major rivals.
DailyPay, the on-demand pay provider, has completed a $200 million asset-backed securitisation of its receivables. This marks the company's second such transaction, following a $200 million securitisation in June 2025. The New York-based firm now has approximately $1.4 billion in debt financing backed by its on-demand pay receivables, including a $960 million secured credit facility. DailyPay is the only on-demand pay provider to access the asset-backed securitisation market. The company serves more than 2,000 employers and over 6 million employees. Its platform allows workers to access wages they have already earned before payday, with DailyPay funding the transfers without affecting employer cash flow. Citi acted as lead bookrunner and structuring agent for the transaction.