Part-Time
Steward
Food and Beverage
Updated on 8/1/2026
Mandarin Oriental Hotel Group
10,001+ employees
Operates luxury hotels and residences globally
Compensation Overview
$33.07/hr
Boston, MA, USA
In Person
 Cleaning & Custodial Services (1) |
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- A minimum of 2 years of experience in a similar position is required, with luxury hospitality experience strongly preferred.
- Reading, writing, and oral proficiency in English is required.
- The employee must be able to walk and stand for the entirety of the shift.
- The employee must be able to regularly lift, push, and pull up to 40 pounds.
- Flexible scheduling availability is required for on-call evening, weekend, and holiday shifts.
- Wash all hotel china, silverware, glassware, service ware, and cookware.
- Maintain the cleanliness of all food service serving pieces and related cookware and tools.
- Maintain the cleanliness of Food and Beverage equipment and areas.
- Sort food and beverage waste into proper streams for disposal, recycling, and composting.
- Transport food, dishes, glasses, silverware, and serving pieces throughout the hotel facility as instructed.
- Follow proper food safety and sanitation rules and guidelines.
- Perform other duties as assigned by management.
- Luxury hospitality experience.
Mandarin Oriental Hotel Group operates a collection of luxury hotels, resorts, and residences around the world. Each property reflects the group’s oriental heritage and sense of place, delivering upscale accommodations and service to guests. The group’s core product is the management and operation of high-end hotels and residences; its properties typically feature refined design, premium amenities, and personalized guest experiences. The brand differentiates itself through its distinctive combination of luxury standards and oriental charm, with a focus on exceptional facilities, attentive staff, and consistent quality across locations, supported by a pipeline of new developments in desirable markets. The goal is to be widely recognized as the best global luxury hotel group by providing 21st-century luxury with oriental charm, growing through selective expansion while maximizing long-term profitability and shareholder value.
Company Size
10,001+
Company Stage
Acquired
Total Funding
$214.8M
Headquarters
Hong Kong
Founded
1963
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Simplify's Take
What believers are saying
- 2025 opened two hotels and added three rebrandings, expanding five destinations.
- Management announced three new contracts in 2025, including Seoul and Xian entries.
- Net cash and strong liquidity support selective development and acquisitions.
What critics are saying
- Privatisation by Jardine Matheson concentrates governance and capital allocation control.
- Luxury demand softness quickly hits RevPAR in flagship urban and resort markets.
- Service failures or safety scandals can damage the entire premium brand.
What makes Mandarin Oriental Hotel Group unique
- Dual Asian heritage and local-culture design differentiate its luxury hotels globally.
- Asset-light management contracts expand footprint while preserving brand control and fee income.
- Branded residences and exceptional homes extend hospitality into high-margin private ownership.
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Benefits
Health Insurance
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401(k) Retirement Plan
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6 month growth
↑ 13%1 year growth
↑ 13%2 year growth
↑ 13%The architecture of becoming. Welcome to my monthly musing on a life - and business - spent peering into the world of luxury. Liminal Luxurian is a newsletter written by Chris Sanderson, co-founder of The Future Laboratory. His monthly updates will be shared on its blog, and you can also subscribe via the LinkedIn newsletter here. The home has always reflected the sensibilities of its owner and how they want to be seen by society. But increasingly, luxury purchasers are using the properties they own to facilitate who they want to be in society. 17 July 2026 In 2026, visit Clinique La Prairie on the Red Sea coast at AMAALA and you begin to understand that something has shifted in the logic of 'home' - a machine for being. Thirteen standalone villas, the most ambitious priced at £81m ($95m, €75m) built not around a spa amenity but around a medical philosophy. The operating system here is not comfort or pampering - it is transformation. I have been watching the branded residence sector for long enough to remember when the ambition was rather more modest. A familiar hotel flag. A concierge number pre-loaded. The logic was reassurance - you knew what you were getting, and what you were getting was, principally, status. A very good address in a very good building bearing a very good name. This is no longer sufficient. It is barely even interesting. The sector has nearly tripled in size since 2015. But the growth figures - and they are extraordinary - tell only half the story. What matters more is the shift in what is actually being purchased. The Experience Economy gave The Future Laboratory Limited beautiful spaces to move through. Its successor, the Transformation Economy, which The Future Laboratory identified back in 2018, asks something more demanding of every luxury proposition: not what does this feel like, but who does this make me? Clinique La Prairie Health Resort at AMAALA, Saudi Arabia Noë & Associates When Joe Pine who defined the Experience Economy, watched it be systematically hollowed out - branded photo opportunities dressed as engagement, marketing dressed as memory - he described the outcome plainly: bastardisation. What has replaced it, in the most forward-thinking corners of the residential market, is an economy organised not around what you remember, but around who you become. No development illustrates this more clearly than Aman Residences in Tokyo. Floors 54 to 64 of Japan's tallest building, and no hotel attached. Ninety-one residences and a 1,400-square-metre spa reserved exclusively for them alone. When its penthouse sold for £93.6m ($126m, €110m), setting a new national price record, what was being transacted was not a property. It was the most permanent expression available of a brand whose entire philosophy is organised around stillness and the radical luxury of being left alone to become more fully yourself. The Aman buyer is not collecting addresses. They are constructing a life architecture - choosing, threshold by threshold, the conditions under which they will inhabit the world. Shafi Syed, global head of hotel development at Equinox, states the logic without ceremony: 'Today's buyers are not purchasing a logo - they are investing in outcomes. They want a home that supports their wellbeing, strengthens their relationships and improves their quality of life.' What follows from this, and what the most ambitious developers in this space are beginning to understand, is that the real product is neither the building nor the brand. It is the ongoing daily architecture of a particular kind of life. One organised around what The Future Laboratory Limited identify at The Future Laboratory as: the three foundational demands of the Transformation Economy consumer: Actualisation, Betterment, Community. Mandarin Oriental Miami in partnership with Noë & Associates The implications reach well beyond real estate. If the home is now a transformation vehicle - a system for becoming - then every brand with a coherent identity philosophy and the courage to commit to it is, in principle, a residential developer. Fashion houses understood this first. Automotive brands followed. Wellness, culinary, cultural institutions: all are arriving at the same conclusion, because the next generation of high-net-worth buyers, whose inherited wealth is already reshaping the market, will not separate the brands they inhabit from the people they are working to become. As its research with Together Group makes clear, these buyers are not asking, 'What does this say about me?' They are asking, 'What does this make possible in me?' The threshold of the home has always carried meaning. What is changing now is the direction of that meaning - pointing no longer outward, toward the street, toward legibility and status, but inward. Toward the irreducible question of the self in formation. Clinique La Prairie at AMAALA did not build a residence with wellness features. It built an answer, offered in architecture, to the most searching question luxury has ever been asked to address: not who are you, but who are you becoming? Download New Codes of Luxury: The Rise of the Branded Residence, published by The Future Laboratory for Together Group here. Elevate your brand, increase awareness and spark innovation Its strategic foresight services unleash future-fit intelligence that creates value and fuels innovation. Find out more
Mandarin Oriental returns to Makati. The return of Mandarin Oriental to Makati later this year marks more than the reopening of a luxury hotel brand in the Philippine capital. It signals another milestone in the continuing transformation of the country's premier business district, where hospitality, lifestyle and urban development are increasingly intertwined. Set to open on Dec. 14, 2026, Mandarin Oriental Makati, Manila will rise above Ayala Triangle Gardens, occupying one of the most prominent addresses in the Makati central business district. Developed in partnership with Ayala Land, the hotel is expected to reinforce Makati's standing as a leading destination for business travelers, tourists and upscale leisure guests. For many Filipinos, the Mandarin Oriental name carries a sense of familiarity. The original Mandarin Oriental Manila operated from 1976 until 2014 and was long regarded as one of the capital's most recognizable hotels, hosting business leaders, diplomats and visiting dignitaries through the decades. Its return comes at a time when Makati continues to reinvent itself through new mixed-use developments, upgraded public spaces and a growing emphasis on creating a vibrant live-work-play environment. "Mandarin Oriental has long held a special place in the story of Makati," Ayala Land creative director Paloma Urquijo Zobel de Ayala said. "Its return reflects not only reflects the enduring appeal also our visions of creating a world-class city destinations that celebrate Filipino culture and foster meaningful connections," she added. A luxury hotel shaped by place and culture. The new hotel will occupy a strategic location beside Ayala Triangle Gardens, placing guests within walking distance of Greenbelt, major office towers, cultural venues and some of the city's most established dining destinations. With 275 guestrooms and suites, the property is designed to cater to both international visitors and local staycation guests. Deluxe rooms will start at 50 square meters, with rates beginning at around P29,000 per night. Selected accommodations will offer access to the Mandarin Oriental Club Lounge and 24-hour butler service. The interiors draw heavily from local influences, incorporating natural materials, warm wood finishes and handcrafted details sourced from Filipino artisans. The design approach reflects a broader trend in luxury hospitality, where global brands are increasingly highlighting local culture and craftsmanship as part of the guest experience. Dining will play a key role in the hotel's offering, with five restaurant and bar concepts featuring Filipino, Cantonese and international cuisine. Another highlight is the 800-square-meter wellness floor overlooking the park, complete with a spa, fitness center, yoga spaces and a 25-meter outdoor swimming pool. Wellness treatments will incorporate traditional Filipino healing practices such as hilot and the use of indigenous botanicals. Makati's hospitality. The property is also expected to become a major venue for corporate functions, weddings and social events. Its 740-square-meter Grand Hall can accommodate up to 1,000 guests and will be complemented by meeting rooms, boardrooms and flexible event spaces. The opening reflects the continued confidence of developers and global hotel operators in Makati's long-term prospects. Despite the rise of newer business districts across Metro Manila, Makati remains one of the country's most established commercial centers, supported by a mature office market, extensive retail offerings and a highly walkable urban environment. For Ayala Land, the return of Mandarin Oriental adds another premium component to its flagship estate. For Makati, it represents the revival of a familiar name while introducing a new luxury destination designed for a new generation of travelers. The article was originally published in Manila Standard and written by Jenniffer B. Austria.
Mandarin Oriental returns to Makati, to open in December 14. MAKATI CITY, Philippines - One of the world's most iconic luxury hospitality brands is making its long-awaited return to the Philippines, as Mandarin Oriental officially unveils plans for Mandarin Oriental Makati, Manila, set to open in December 14, 2026. Positioned above Ayala Triangle Gardens in the heart of Makati's central business district, the new luxury hotel signals more than the comeback of a globally renowned brand - it also reflects Makati's continuing evolution into a greener, more connected, and culturally driven urban destination. Developed in partnership with Ayala Land, the upcoming property will feature 275 guestrooms and suites, five dining concepts, a signature spa and wellness floor, and expansive event facilities designed to cater to both international travelers and the local luxury market. For Ayala Land Creative Director Paloma Urquijo Zobel de Ayala, the return of Mandarin Oriental represents both a tribute to Makati's heritage and a reflection of the city's future direction. "Mandarin Oriental has long held a special place in the story of Makati," she said. "Its return reflects not only the enduring appeal of the city, but also our vision of creating world-class city destinations that celebrate Filipino culture and foster meaningful connections." Designed by national artist Leandro Locsin, the original Mandarin Oriental Manila operated from 1976 to 2014 and became one of Makati's most recognizable landmarks during the city's rise as the country's premier financial and lifestyle district. Its return carries strong nostalgic value for many Manila residents and long-time hospitality industry observers. "We have the opportunity going through the Locsin archives. We spend countless hours in there, and it was a wonderful reminder of just how ambitious that original vision was, and how deeply intertwined Mandarin Oriental's story is with the story of Makati itself. Its return is therefore more than the opening of a hotel, it's the return of a beloved part of Makati's story, almost like a friend and family member." During the official presentation, Mandarin Oriental Makati General Manager Franck Droin described the reopening as a "homecoming" rather than simply another hotel launch. "It's a lot of emotions for Mandarin Oriental," Droin shared. "When people think about Mandarin Oriental, they very often think about luxury. But what has sustained the brand for six decades is something deeper than luxury." According to Droin, the group's philosophy has always centered on creating exceptional experiences rooted in the identity of each destination rather than replicating a uniform luxury concept around the world. "Every Mandarin Oriental should feel inseparable from the city in which it stands," he said. "Our guests do not simply stay at Mandarin Oriental - they stay in Hong Kong, in Bangkok, in Tokyo, and now once again, in Makati." Droin added that the new property will embody the energy of Makati and the warmth of Filipino hospitality. "This hotel could only exist here at this address," he said. "It draws inspiration from the energy of the city, the creativity of the Philippines, and the warmth of Filipino hospitality." For the new property, the brand is placing strong emphasis on Filipino identity and craftsmanship. Interiors will incorporate natural materials, woven textures, and locally inspired design elements, while guestrooms are being configured to accommodate today's multigenerational and experience-driven travelers. Dining is expected to become a major highlight of the property, with five restaurant and bar concepts featuring Cantonese, Filipino, and international cuisines using locally sourced ingredients. Wellness facilities will include an 800-square-meter spa and wellness floor inspired by Filipino healing traditions, alongside fitness facilities, yoga spaces, and a 25-meter outdoor swimming pool overlooking Ayala Triangle Gardens. The property will also target the meetings, incentives, conferences, and exhibitions (MICE) market through a 740-square-meter Grand Hall capable of accommodating up to 1,000 guests, complemented by meeting rooms and flexible event spaces. Located approximately 15 minutes from Manila's international airport, Mandarin Oriental Makati is expected to strengthen the capital's position as a regional business, lifestyle, and cultural destination while supporting the luxury brand's continued expansion across Southeast Asia. For Mandarin Oriental, the reopening marks the revival of a storied legacy in Manila - one anchored not only in luxury, but in a renewed sense of place, heritage, and Filipino hospitality.
Mandarin Oriental Hong Kong celebrates heritage and future with limited-time luxury suite experience before summer closure. (IN SHORT) Mandarin Oriental, Hong Kong has introduced The Suite Stay, a limited-time luxury experience designed to celebrate the hotel's heritage ahead of its summer recess from June to September 2026. The curated offering includes a minimum two-night suite stay combined with signature dining experiences at Captain's Bar, The Chinnery, and The Aubrey, as well as a wellness treatment at The Mandarin Spa and personalised keepsakes. The experience highlights both the historic character and evolving identity of the iconic hotel, while The Legacy Stay provides a final themed weekend before the temporary closure. The initiative reflects Mandarin Oriental's strategy of blending tradition with renewal as it prepares for a new chapter later in the year. (PRESS RELEASE) HONG KONG, 2026-Apr-8 - /Travel PR News/ - Mandarin Oriental is inviting travellers to experience its flagship Hong Kong property in a new way, unveiling a limited-time offering that celebrates its heritage while setting the stage for its next chapter. The initiative, titled The Suite Stay, has been introduced at Mandarin Oriental, Hong Kong as a curated luxury experience available ahead of the hotel's scheduled summer recess from 1 June to 30 September 2026. Positioned as both a tribute and a transition, the experience is designed to encapsulate the essence of one of Hong Kong's most storied hospitality landmarks. Guests booking The Suite Stay will enjoy a minimum two-night stay in one of the hotel's suites, paired with a series of signature dining, wellness, and cultural experiences that reflect the property's long-standing identity. Each day begins with breakfast at The Mandarin Club, followed by a thoughtfully designed itinerary that brings together the hotel's most recognisable venues. At Captain's Bar, guests are welcomed with a signature beer served in its traditional silver tankard, evoking the venue's long association with the city's social life. A lunch for two at The Chinnery continues the journey through heritage, offering a refined, club-style setting with classic interiors and a sense of continuity that has defined the hotel for decades. In contrast, the evening experience introduces a more contemporary dimension. At The Aubrey, guests are treated to a specially curated menu alongside a bespoke cocktail, served with sweeping views over Victoria Harbour, highlighting the hotel's evolving culinary identity while maintaining its connection to place. Wellness is also a central component of the experience. A 90-minute Oriental Essence massage at The Mandarin Spa offers a restorative interlude, drawing on the brand's long-established philosophy of holistic treatments. The stay concludes with personalised keepsakes, including a signature room fragrance infused with freesia and osmanthus, as well as a custom silk fan engraved with guests' initials and stay dates, extending the sensory memory of the visit beyond departure. The Suite Stay is complemented by The Legacy Stay, a final weekend experience designed to mark the closing of this chapter before the hotel temporarily pauses operations for its seasonal refurbishment period. Together, these offerings aim to capture both nostalgia and anticipation, inviting guests to reconnect with a property that has defined luxury hospitality in Hong Kong for more than six decades. With panoramic views of Victoria Harbour, a collection of acclaimed dining venues, and a reputation built on decades of service excellence, Mandarin Oriental, Hong Kong continues to hold a distinctive place in the city's hospitality landscape. This latest initiative reflects a broader effort to honour its legacy while preparing for a refreshed future, reinforcing its position as one of Asia's most enduring luxury destinations. About Mandarin Oriental, Hong Kong The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning services and impressive facilities for over 60 years, it is a much-loved address for those seeking exclusive sanctuary in the heart of the city. The hotel's spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city's skyline. A collection of ten outstanding restaurants and bars - including a Michelin-starred dining experience and the newly opened Terrace Boulud by Mandarin Oriental at Landmark Prince's - celebrates the city's vibrant culinary scene. Guests can also enjoy an exclusive club lounge, a Shanghainese-inspired holistic spa, an indoor pool, and a state-of-the-art fitness centre. Mandarin Oriental, Hong Kong is the quintessential "home away from home" for discerning leisure and business travellers alike, continuing to define the art of modern luxury in one of the world's most dynamic cities. Press Contacts: Karn Puntuhong +852 2522 0111 [email protected]
Tatvani private estate joins the Mandarin Oriental exceptional homes collection. Tatvani, the exclusive retreat in chiang rai, northern thailand, has been selected to join the prestigious Mandarin Oriental exceptional homes collection, a portfolio of the world's most remarkable private villas and estates. The partnership brings Tatvani into the global network of private vacation homes represented by Mandarin Oriental, among the world's most esteemed luxury hospitality brands. Exceptional Homes offers Mandarin Oriental guests access to extraordinary private vacation homes, complemented by the brand's renowned service and expert concierge support.