H

Herschel Supply

Direct-to-consumer bags, luggage, accessories retailer

Sales Associate

Retail SalesConfirmed live in the last 24 hours
Part-timeBanff, AB, CanadaCA$17.85 - CA$18.30 /hr

About the Job

Requirements

  • An upbeat, friendly energy and a genuine, authentic approach to customer interactions.
  • The ability to build relationships, celebrate individuality and diversity, collaborate, listen, and share ideas.
  • Confidence navigating customer concerns and turning them into positive experiences.
  • The ability to communicate product features and benefits clearly.
  • Availability to work weekends, evenings, holidays, and special events, with flexible availability by days and times.
  • The ability to handle product deliveries weighing 10–30 pounds.
  • Openness to feedback and continued learning, with motivation to help the team succeed.

Responsibilities

  • Greet every customer warmly and authentically.
  • Use product knowledge to guide, recommend, and inspire customers.
  • Share product stories, highlighting gear features, benefits, and distinguishing qualities.
  • Keep the store organized, clean, and fully stocked.
  • Monitor inventory across the sales floor, stockroom, and online.
  • Receive and prepare new product deliveries.
  • Restock merchandise, apply tags, and prepare sale items.
  • Maintain fitting rooms and return merchandise to the correct sizes and locations for shoppers.
  • Process transactions using point-of-sale and mobile systems.
  • Learn about new product releases, brand initiatives, and trends.
  • Participate in store events and team training.

About the Company

Herschel Supply

Direct-to-consumer bags, luggage, accessories retailer

Herschel Supply Co. makes durable bags, hardshell luggage, and accessories for travel and everyday use. It sells directly to consumers through its website and authorized retailers, which helps control brand, pricing, and customer experience. The products come with a Limited Lifetime Warranty that covers material and manufacturing defects for the original purchaser’s lifetime, and a return policy offering free exchanges and store credit, with a $5 fee for refunded items. The company focuses on quality and style to become a trusted source for carry gear and accessories.

Company size
201-500
Company stage
Late Stage VC
Total funding
$60M
Headquarters
Vancouver, Canada
Founded
2009

Recently Posted Jobs

Explore more opportunities at Herschel Supply

See more jobs