Cermati.com

Financial product marketplace and application service

Field Collection

Claims AdjudicationConfirmed live in the last 24 hours

Full-timeCentral Jakarta, Central Jakarta City, Jakarta, IndonesiaIDR3 - IDR5 /mo

About the Job

Requirements

The applicant must be between 18 and 50 years old.
The applicant must have an SMA/SMK education.
The applicant must be male.
The applicant must be able to work in Indonesia.
No prior work experience is required.

Responsibilities

Visit debtors and deliver warning letters (SP) when accounts are more than 20 days overdue to validate their circumstances, analyze the situation, and collect unpaid obligations.
Negotiate suitable payment options with customers.
Monitor debtors’ payment promises according to the delinquency period and follow up to collect payments as promised.
Locate customers who cannot be found at home or at the office.
Verify that customer information, including telephone numbers and addresses, is accurate.
Report and discuss visit and case-handling results with a supervisor.
Record each collection activity in the collection system.
Coordinate with internal collections and relevant units on debtor case handling.

Job Description

- Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan. - Menegosiasikan opsi pembayaran yang sesuai kepada nasabah - Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar. - Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor - Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat - Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. - Membuat catatan atas setiap aktivitas penagihan ke dalam collection system. - Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor

Qualifications

Usia

18-50 tahun

Pendidikan

SMA/SMK

Jenis Kelamin

Pria

Lokasi

Seluruh Indonesia

Pengalaman

Tanpa pengalaman bekerja

Additional Information

Compensation: 3 to 5 (IDR) (MONTHLY)

About the Company

Cermati.com

Financial product marketplace and application service

Cermati operates a financial e-commerce platform in Indonesia that lets users research, compare, and apply for financial products such as credit cards, loans, mortgages, auto loans, savings accounts, insurance, and bill payments. It aggregates product information from banks and financial institutions into a standardized format and guides, and sometimes processes, applications on behalf of partners, earning commissions from successful applications. The service differentiates itself by offering free access, a wide product catalog, and handling parts of the application and documentation flow to speed up approvals, turning a simple comparison site into an integrated fintech marketplace. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for people who are online but historically underserved by formal finance.

Company size: 501-1,000
Company stage: Series A
Total funding: $1.9M
Headquarters: Jakarta, Indonesia
Founded: 2015

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