A high school diploma or equivalent is required; technical or vocational training in electronics or a related field is preferred.
At least five years of experience installing and maintaining security systems, including access control, video surveillance, and intrusion detection, including work on projects under $100,000.
One to two product-specific certifications are helpful, such as Lenel S2, Avigilon, Milestone, CCure 9000, Software House, or AMAG.
Must have or be able to obtain applicable state or local industry licenses required by law.
Knowledge of field hardware.
Ability to read and understand design drawings, performance work statements, requirements documents, and applicable Life Safety and building codes.
Ability to identify when support needs to be escalated and communicate that need.
Ability to frequently lift, push, or pull up to 25 pounds and occasionally up to 100 pounds; vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.
May need to provide and use personal protective equipment, including safety glasses, a hard hat, ear plugs, steel-toed shoes or work boots, and possibly a safety vest, as required at job sites.
Solid construction skills and understanding of system plans.
Understanding of blueprints, design drawings, wiring and labeling methods, system wiring and wiring methods, cut sheets, wiring schematics, and cable-support installation, including J-hooks, raceways, conduit, and cable supports.
Familiarity with blueprints, schematics, manuals, and specifications sufficient to determine installation procedures independently; complex specifications may require assistance.
Strong customer focus and ability to work under pressure and anticipate customer needs.
Mechanical and electrical aptitude, including use of hand and power tools such as drills, screwdrivers, wire strippers, hacksaws, and crimpers; ability to read blueprints and drawings; and math skills that may include calculating area, velocity, resistance, or voltage.
Solid verbal and written communication skills.
Ability to work independently or as part of a team.
May need to lift objects weighing 25 to 50 pounds; accommodations are available upon request.
Must be a United States citizen.
Must have an active driver's license.
Must obtain and maintain the required Top Secret/SCI security clearance; the employer will sponsor the required clearance.
Travel requirement: 25%.
Responsibilities
Install, configure, and maintain security systems, including access control, video surveillance, intrusion detection, and other security technologies.
Run and terminate low-voltage cabling in accordance with industry standards and best practices.
Integrate and troubleshoot security system components to ensure they function together as a cohesive solution.
Configure and program security equipment, including cameras, access control panels, and alarms, according to project specifications and customer requirements.
Test and inspect systems to ensure efficient operation and compliance with quality standards.
Maintain accurate records of installation activities, including wiring diagrams, configuration settings, and project documentation.
Train and provide technical support to clients on system operation and functionality, addressing concerns and supporting customer satisfaction.
Follow safety regulations, company policies, and industry standards during installation projects.
Diagnose and resolve security-system technical issues to minimize disruption to client operations.
Coordinate with project managers, engineers, and other team members to execute installation projects within specified timelines and budgets.
Perform other duties assigned within the scope of the role.
Desired Qualifications
Technical or vocational training in electronics or a related field.
Industry-specific certifications.
Job Description
The role of an Install Technician II plays a pivotal role in the successful installation and
implementation of security systems, ensuring that our clients' needs are met with the highest level of quality and professionalism.
Value and Beliefs of this Role:
The person in this role must provide world-class service to customers, colleagues, and
communities. It requires a person of integrity, self-accountability, commitment to communicate openly and consistently, delivering results and having fun with laughter daily. In this role we want you to grow with us and deliver results as an exceptional Install Technician II. This job requires a person who remains professional, organized, detail and task oriented, as well as precise, thorough, and collaborative.
Responsibilities:
Install, configure, and maintain a wide range of security systems, including access control, video surveillance, intrusion detection, and other security technologies.
Proficiently run and terminate low-voltage cabling, ensuring that all installations adhere to industry standards and best practices.
Integrate and troubleshoot various security system components to ensure they function as a cohesive unit, offering clients a comprehensive security solution.
Configure and program security equipment, such as cameras, access control panels, and alarms, according to project specifications and customer requirements.
Perform system tests and inspections to ensure the installed systems operate efficiently and meet quality standards.
Maintain accurate and detailed records of all installation activities, including wiring diagrams, configuration settings, and project documentation.
Provide training and technical support to clients on system operation and functionality, addressing any concerns and ensuring customer satisfaction.
Adhere to all safety regulations, company policies, and industry standards during installation projects to ensure a safe working environment.
Diagnose and resolve technical issues with security systems, ensuring minimal disruption to clients' operations.
Work closely with project managers, engineers, and other team members to coordinate and execute installation projects within specified timelines and budgets.
Other duties assigned within reason of current role previously specified.
Qualifications
High school diploma or equivalent; technical or vocational training in electronics or related field is preferred.
5 + years of proven experience in the installation and maintenance of security systems, including access control, video surveillance, and intrusion detection. Working on projects under 100K.
Industry-specific certifications desired; must have or be able to obtain applicable state and/or local required industry licenses as required by state law
Intimate knowledge of field hardware.
Ability to read and understand design drawings, PWS, requirements docs, and typical. Understand Life Safety and building codes.
Ability to discern need for escalated support and communicate need for help.
The colleague must frequently lift, push, or pull up to 25 pounds and occasionally lift, push or pull up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The position may require Personal Protective Equipment (PPE) use such as safety glasses, hard hat, ear plugs, steel-toed shoes or work boots, as required on job site. May require safety vest. All items are the responsibility of the Electrical Installer to provide.
Solid Construction Skills and understanding of system plans
Solid understanding of blueprints, design drawings including wiring and labeling methods, system wiring, wiring methods, cut sheets, wiring schematics, and cable support installation (J-Hook, Raceway, Conduit, Cable Support)
Very familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted, may require assistance with more complex specifications.
Strong customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
Solid mechanical and electrical aptitude (e.g. work with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.)
Solid verbal, written and interpersonal communication skills.
Ability to work independently or as part of a team.
The job may require lifting objects weighing between 25 - 50 pounds. Accommodations can be provided upon request to enable individuals with disabilities to perform the essential functions.
Security Clearances: This position requires a Secret security clearance. The clearance requirements are determined by the agency(s) in which you are assigned. Convergint Federal will sponsor the level of clearance required. However, it will be your responsibility to obtain and maintain your required level of clearance.
Requirements
United States Citizenship
Active Driver’s License
The job may require lifting objects weighing between 25 - 50 pounds. Accommodations can be provided upon request to enable individuals with disabilities to perform the essential functions.
Security Clearances: This position requires a Top Secret/ SCI security clearance. The clearance requirements are determined by the agency(s) in which you are assigned. Convergint Federal will sponsor the level of clearance required. However, it will be your responsibility to obtain and maintain your required level of clearance.
Travel: 25%
Additional Information
Hourly Range: $29/hr to $38/hr
Company Benefits:
Convergint Federal fosters a supportive, accessible, and inclusive environment in which all individuals can realize their maximum potential within the company. This role offers a variety of programs and exceptional benefits:
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Lumana and Convergint partner to bring AI video security to enterprise and public sector customers.
14 Oct, 2026, 15:15 IDT
Convergint Technology Centers to design, deploy and service Lumana's
AI video security platform across existing camera infrastructures worldwide
LOS GATOS, Calif. and HOFFMAN ESTATES, Ill., Oct. 14, 2026 /PRNewswire/ - Lumana, a leading provider of AI video security solutions, and Convergint, the leading global services platform for tech-enabled security and safety solutions, today jointly announced that the two companies have formed a partnership that expands the AI-enabled video solutions available to Convergint's enterprise, mid-market and public sector customers worldwide.
Most organizations already have an extensive network of security cameras and infrastructure. However, a vast majority of the recorded video footage is rarely watched. Lumana's AI video security platform transforms existing IP cameras from passive recording devices into AI agents that can monitor and alert for specific events and surface operational insights that accelerate investigations.
As part of the partnership, Convergint's global network of Technology Centers will design, quote, deploy and service Lumana's camera-agnostic AI video security platform, providing enterprise and public sector customers with a trusted integrator to add advanced AI capabilities to their existing security infrastructure.
"Convergint is a trusted integrator partner that deeply understands complex facilities, camera infrastructure and the teams responsible for keeping them secure," said Sagi Ben Moshe, Co-Founder and CEO of Lumana. "The combination of our AI video security platform with Convergint's field engineering expertise gives enterprise and public sector customers a seamless path to transform their video security into actionable intelligence so they can see, understand and act on threats in real time - all without replacing their existing hardware."
Lumana's AI video security platform is built around VIA-1, the company's proprietary video intelligence model that continually learns from each environment it is deployed to monitor. The platform's distributed hybrid-cloud architecture processes video analysis locally on-premises to drastically reduce bandwidth consumption, eliminate latency and ensure strict data privacy, while leveraging the cloud for advanced analysis of incidents flagged for review, remote management and updates. The platform is camera agnostic, supports SOC 2 Type II, ISO 27001, GDPR, HIPAA, and NDAA compliance requirements, and is currently deployed across retail, manufacturing, higher education, healthcare, sports venues and Fortune 500 enterprises around the world.
"Convergint's approach is centered on helping customers select and integrate technology based on their specific security and operational requirements," said Joe Young, Vice President of Partners and Alliances at Convergint. "Our work with Lumana expands the AI-enabled video options available to customers and combines Lumana's platform capabilities with Convergint's experience in solution design, integration, deployment and ongoing service."
Convergint Technology Centers are now able to design, quote, deploy and service Lumana AI video solutions. For more information, contact [email protected] or your local Convergint Technology Center.
About Lumana
Lumana provides next-generation AI video security solutions that transform any camera into an intelligent sensor, helping organizations automate monitoring, extract meaningful insights, and accelerate incident response. Lumana's hybrid-cloud architecture combines modern video security hardware, cloud-based software, and cutting-edge AI analytics in a scalable, easy-to-use system. Backed by Wing Venture Capital, Norwest, and S Capital, Lumana unlocks the power of video data to improve security, safety, and operational efficiency. Learn more at www.lumana.ai.
About Convergint
Convergint is the #1 independent global services platform for tech-enabled security and fire & life safety solutions. The Company serves leading institutions in critical infrastructure, data centers, financial institutions, healthcare, and public sector industries. Founded in 2001 and headquartered in Hoffman Estates, Illinois, the company offers design, implementation, integration, management, and service solutions from more than 200 locations around the globe. Its over 11,000 colleagues worldwide combine deep vertical expertise with global scale and local service, to help customers navigate complex regulatory and compliance requirements with confidence. Recognized as the #1 systems integrator in SDM Magazine's Top Systems Integrators Report for the past 9 years and a U.S. News & World Report 'Best Company to Work For.' To learn more about Convergint, visit www.convergint.com.
Press Contact
SOURCE Lumana
Merge Technologies bolsters integration skills through Convergint partnership.
21 Sep 2026 2 mins
Providing AV, workplace technology and electronic security solutions.
Merge Technologies has partnered with Convergint Australia to reinforce its delivery of audio-visual (AV), workplace technology and electronic security solutions.
The agreement sees Merge prioritise AV and workplace technology integrations and experiences as well as developing its Australian presence and speciality capabilities.
Meanwhile, Convergint will utilise the partnership to focus on its speciality in electronic security while also investing further in security solutions for its existing customer base.
The pair will also work closely together to provide continuity for customers, partners, and team members as well as establishing a platform for future collaboration and growth.
Opportunities are also expected for collaboration around the overlap of AV, workplace technology and security with the combination of complementary capabilities to support customers.
Convergint's interest in involving itself with a partnership that involves AV technology stems from its August 2023 acquisition of Peace of Mind Technology (POMT).
It acquired the specialist at the time due to growing demand for integrated workplace technology and collaboration solutions.
Since that point, Merge Technology said the AV, workplace technology, and electronic security markets have evolved rapidly, which has created opportunities for specialist businesses and customer relationships.
"Merge is well positioned to support customers across existing projects, service arrangements and future workplace technology requirements," it said in a statement.
It also said Convergint will keep working closely with customers to identify and deliver integrated, intelligent, and technology-enabled security solutions through its established relationships, technical expertise, and capabilities in Australia and Asia Pacific (APAC).
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LAS VEGAS, September 08, 2026--Convergint announced the acquisition of Surveillance Systems Incorporated, surveillance and security solutions provider serving the gaming industry.
Convergint strengthens UK presence with new central London office.
July 1, 2026
* Mark Fletcher
Convergint has opened a new central London office as part of its continued investment in the UK market and its long-term growth across Europe.
The new office, located in Victoria, will provide Convergint with a more central base for customers, partners and colleagues, supporting the company's work with organisations across London and the wider UK.
The location also brings Convergint closer to many of the organisations it supports every day.
From its position in Victoria, the office sits close to Westminster, major transport links, embassies, commercial buildings and key customer sites across the capital, reflecting Convergint's focus on combining global capability with local presence and responsive, relationship-led support.
"Our new London office gives us a stronger base from which to support customers across the capital and the wider UK," said Matthew Coulson, UK General Manager at Convergint.
"Being located in such a central part of the city means we can be closer to many of the organisations we work with, better connected to our partners, and more available to the people and places that rely on our service every day.
"For our colleagues, it also creates a highly accessible space where teams can come together, collaborate and continue building the culture that underpins the way we support our customers."
The opening comes as Convergint marks 25 years since its founding and continues to expand its global footprint, which now includes more than 11,000 colleagues across more than 220 locations worldwide.
Wider investment.
The London office forms part of a wider period of investment for the business, following the opening of Convergint's new global headquarters in the Chicago area last year.
Yaruba Tate, President of Europe at Convergint, said: "The UK is an important market for Convergint and a central part of our broader European growth strategy.
"Across the region, customers are looking for trusted partners that can help them manage increasingly complex safety, security and operational environments, while also bringing the technical expertise, scale and service culture needed to support them over the long term.
"This new London office reflects our confidence in the UK market, our commitment to customers and colleagues here, and our ambition to continue developing Convergint's presence across Europe."
Community support.
The opening was marked with an event that also highlighted Convergint's commitment to supporting the communities in which it operates.
Representatives from London Air Ambulance attended the event as Convergint develops its relationship with the charity, whose work across the capital aligns closely with the company's focus on safety, technology, rapid response and protecting people.
The London office opening follows Convergint's recent UK participation in its global STEP Up programme, which supports schools and communities through security technology, volunteerism and charitable activity.
As part of this year's programme, Convergint delivered a project in Kent to help improve safety and security for a local school, forming part of wider activity across Europe and globally.
The new office will serve as a central London base for Convergint's UK team, supporting customer engagement, partner collaboration, colleague connection and future community initiatives.
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Boon Edam joins Convergint Global Elite Partner Program.
Boon Edam and Convergint say the relationship will support long-term growth as both organizations continue expanding their global operations.
Related To:
June 17, 2026
Boon Edam has joined Convergint's Global Elite Partner Program, a move the company said will provide opportunities for improved market penetration and new business development.
Convergint created the Global Elite Partner Program to deepen collaboration among top-tier solution providers through shared innovation, expertise and customer support.
Participation in the program will allow Boon Edam and Convergint to align their go-to-market strategies on a global scale with the goal of enhancing the deployment and implementation of secured entry solutions across key vertical markets, according to an announcement.
"This partnership builds on nearly two decades of collaboration," said Frank Mackenzie, chief commercial officer at Boon Edam. "And reinforces our commitment to strategic relationships with organizations that share our values and dedication to delivering innovative solutions that protect people, property, and assets."
Sponsored recommendations.
Boon Edam said its portfolio includes optical turnstiles, full-height mechanical turnstiles, security revolving doors and security mantrap portals integrated with biometric and sensor technologies from industry partners.
"Convergint's Global Elite Partner Program reflects our commitment to working closely with leading technology providers to support customers with consistent, scalable solutions around the world," said Joe Young, vice president of partner development and strategic alliances at Convergint.
"Through strong collaboration across our partner ecosystem, we are better positioned to align technology, expertise, and service delivery to meet evolving customer needs."
The companies said they are experiencing growth together in multiple regions worldwide. As both organizations continue to expand globally, the partnership is expected to create opportunities for long-term growth.