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ASDA

Retailer selling groceries, fashion, homeware

Online Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeGovan, Glasgow, UKIn-person

About the Job

Requirements

  • Experience as a Team Leader, Supervisor, or Manager in a complex online retail environment.
  • Operational knowledge of an online retail environment.
  • Knowledge of improving availability and picking rate, reducing waste, and managing shrink.
  • Experience developing teams and managing change through leadership and building resilience.
  • Strong organisational skills and customer service skills.
  • Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

  • Run the day-to-day operation of the in-store online business, keeping the team engaged, vans on the road, and customers satisfied.
  • Own the online shrink agenda through structured processes and data-led decisions.
  • Validate picker and driver staffing for the store through effective rota planning.
  • Drive picking accuracy to ensure consistency in the online operation.
  • Plan and execute shopfloor trading activity, delivering availability standards, key metrics, and key result areas through routine and processes.
  • Engage and coach the team to improve routines and processes, build a customer-focused selling culture, drive picking accuracy, and serve customers.
  • Drive value across the online operation, respond to customer feedback, and create and execute action plans based on audits.
  • Support team development and encourage resilience, ownership, focus, and commitment while fostering an environment where colleagues feel valued, trusted, and motivated.

About the Company

ASDA

Retailer selling groceries, fashion, homeware

ASDA is a British retailer selling groceries, fashion, homeware and baby products through a network of stores and an online platform. Products are stocked in stores and online, with standard checkout and options for delivery or collection, plus in-store services like pharmacies and cafes that support shopping. ASDA differentiates itself by offering a wide range of quality items at competitive prices along with convenient services and facilities that make shopping easier for families. The company aims to provide a seamless, affordable, and convenient shopping experience whether customers shop in-store or online.

Company size
10,001+
Company stage
Debt Financing
Total funding
$2.6B
Headquarters
Leeds, United Kingdom
Founded
1949

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