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Brodie

Runs premium adult basketball league platform

Game Day Lead

Food Service & HospitalityUpdated on Nov 8
Part-time

About the Job

Requirements

  • At least 1 year of experience leading or supervising people in events, hospitality, retail, fitness, or sports operations, such as as a shift lead, supervisor, or head coach.
  • Ability to teach tasks, hold people accountable, and upsell or ask for a sale.
  • Comfort setting up and troubleshooting cameras, laptops, Wi-Fi, and streaming applications before seeking help.
  • Ability to correct people directly and calmly without making it personal.
  • Availability every game night at the assigned location, roughly 6 p.m. to midnight, including weekends, and on site for the full night.
  • Personal experience playing, coaching, refereeing, or organizing basketball.
  • Reliable transportation.

Responsibilities

  • Set up the gym with the crew before the first game according to the site map, assign each task to a named staff member, verify setup against the checklist, and sign off before the Launch Meeting.
  • Run breakdown by counting equipment, packing fixtures, and leaving the gym as expected by the venue.
  • Ensure Game Day Operators set up BallerTV on every court, verify each stream is live before the first tip-off and monitor streams throughout the night, direct operators to restore dropped streams, and log outages.
  • Ensure every Game Day Operator knows how to set up and troubleshoot the stream.
  • Assign roles and rotations to Game Day Operators, referees, Athlete Highlight Specialists, and media staff, typically 5–20 people depending on the venue.
  • Redeploy staff when there are forfeits or no-shows, keep check-in staffed and moving, handle overdue balances before athletes play, and escalate non-routine issues to the League Manager.
  • Keep games starting on time and notify the League Manager in advance when a game is likely to start late.
  • When the League Manager is off site, take charge of league-night operations and the crew, make forfeit decisions when a team does not show, send idle staff home as needed, and keep games on schedule.
  • Document and escalate recurring performance issues to the League Manager for a decision.
  • Train staff by demonstrating tasks, observing them perform tasks, checking their work, maintaining standards for uniforms, positions, focus, branding, and phone use, coaching repeated mistakes, and documenting and escalating third occurrences.
  • Give each staff member specific feedback each night and run shadow shifts for new crew members.
  • Complete scoresheets and photo verification, deliver them to the League Manager so reporting is completed within four hours of the final game, and confirm staff hours match who worked.
  • Send an end-of-night crew report covering performance, issues, and fixes.
  • Serve as the first contact for operational questions from crew and venue staff, settle disputes where possible, and escalate unresolved disputes, injuries, venue conflicts, or captain complaints to the League Manager.
  • When the League Manager is off site, connect with drop-in athletes, ensure they have a positive experience, and convert them to league-night athletes.

About the Company

Brodie

Runs premium adult basketball league platform

Brodie League runs a large adult recreational basketball league across more than 20 cities in Canada and the U.S. It offers a premium three-month season, four times a year, serving over 35,000 players and generating revenue from registration fees. The league includes custom jerseys, professional-style media coverage, real-time player stats via a proprietary app, and community events to create a pro-level experience for everyday athletes. The Brodie ecosystem includes PlayerOne, league automation software that handles operations and powers the player-facing app with profiles, stats, badges, and a social feed, and Triples, an apparel line with jerseys and merchandise. Revenue comes mainly from player registrations, and the company aims for about $10 million in annual revenue in 2025.

Company size
51-200
Company stage
Seed
Total funding
$3.6M
Headquarters
Toronto, Canada
Founded
2019

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