CSC Generation

Acquires and revitalizes retail brands

Retail Store Key Holder

Retail Store ManagementConfirmed live in the last 24 hours

Part-timeMillcreek, UT, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
At least 2 years of experience in retail sales or customer service is required.
Strong communication and interpersonal skills are required.
Ability to manage multiple tasks and prioritize effectively is required.
Ability to work in a fast-paced and dynamic environment is required.
Availability to work a flexible schedule, including evenings, weekends, and holidays, is required.
Ability to communicate verbally and work cooperatively with associates and customers is required.
Ability to remain standing for up to 5 hours at a time is required.
Ability to move around the store while coaching and directing associates, selling to customers, and retrieving merchandise from the stockroom or sales floor is required.
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from the stockroom or sales floor is required.
Ability to lift and/or move merchandise weighing up to 50 pounds is required.
Ability to ascend and descend ladders to retrieve or move merchandise is required.
Regular and predictable attendance is required.

Responsibilities

Assist the Store Manager in opening and closing the store.
Ensure the store is properly secured and alarm systems are functioning correctly.
Manage cash and credit card transactions and perform daily cash reconciliations.
Maintain accurate inventory levels, conduct regular inventory audits, and report discrepancies to the Store Manager.
Provide customer service and assist customers with purchases, product inquiries, and returns or exchanges.
Maintain a clean, organized, and attractive store appearance.
Assist in executing and ensuring completion of daily tasks.
Train and mentor new team members.
Perform other duties as assigned by the Store Manager and Assistant Store Manager.
Operate a computer, point-of-sale system, keyboards, merchandise scanners, and mouse to accomplish work.

Desired Qualifications

Basic computer skills and experience with point-of-sale systems are a plus.
Passion for outdoor activities.

Backcountry Outlet is a new retail division built on a simple idea: expert gear guidance paired with accessible pricing. It’s a place where seasoned skiers, first-time mountain bikers, and families alike can confidently gear up for what’s next. Our stores are powered by Gearheads who live the lifestyle—skiing, riding, hiking, and climbing—and bring that credibility to every customer interaction. This isn’t transactional retail; it’s about connecting people to the right gear, providing expert ski, snowboard, and bike services, and creating a reason to come back.

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.

We are seeking a highly motivated and experienced Key Holder to join our team. The Key Holder will be responsible for managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions, managing inventory, and providing excellent customer service to our valued customers. 

What you get to do every day:

Assist the Store Manager in opening and closing the store 

Ensure the store is properly secured and alarm systems are functioning correctly 

Manage cash and credit card transactions, and perform daily cash reconciliations 

Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager 

Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges 

Maintain a clean, organized and attractive store appearance 

Assist in the execution of and ensure daily tasks are completed 

Train and mentor new team members 

Perform other duties as assigned by the Store Manager and Assistant Store Manager 

What you bring to the role:

High school diploma or equivalent 

Minimum of 2 years of experience in retail sales or customer service 

Strong communication and interpersonal skills 

Ability to manage multiple tasks and prioritize effectively 

Ability to work in a fast-paced and dynamic environment

Must be able to work a flexible schedule, including evenings, weekends and holidays

Basic computer skills, and experience with Point-of-Sale systems is a plus 

Physical Requirements:

Ability to communicate verbally and work cooperatively with associates and customers

Ability to remain standing for up to 5 hours at a time

Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor

Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor

Ability to lift and/or move merchandise weighing up to 50 lbs.

Ability to ascend/descend ladders to retrieve and/or move merchandise

Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

Must have a flexible schedule, including availability for nights, weekends, and holidays

Regular and predictable attendance

CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact [email protected].

Employment is contingent on a background check, including verification of prior employment dates.

About the Company

CSC Generation

Acquires and revitalizes retail brands

CSC Generation acquires underperforming retail brands and grows them into profitable ventures by integrating them into its shared operating platform. It operates across retail, e-commerce, and wholesale, leveraging technology, skilled staff, efficient processes, and scalable operations to optimize product sourcing, marketing, fulfillment, and customer experience. Its portfolio includes brands like DirectBuy, One Kings Lane, Sur La Table, Touch of Modern, and Cherry Man Industries, collectively offering over 325,000 products and attracting about 10 million monthly page views. The company differentiates itself by targeting “unsexy” opportunities others overlook and by applying its centralized platform to turn around and scale these brands into sustainable revenue generators. Its goal is steady growth and profitability by transforming underperforming brands into thriving parts of its portfolio, serving a wide range of consumers and business clients.

Company size: 201-500
Company stage: Series E
Total funding: $107.6M
Headquarters: Chicago, IL
Founded: 2016

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