Supergoop!

Skincare brand delivering broad-spectrum sun protection

Senior Manager - Account Management, Amazon

Account ManagementConfirmed live in the last 24 hours

Full-timeNew York, NY, USANo salary listedIn-person

About the Job

Requirements

A bachelor's degree in business, supply chain, or another relevant field is preferred.
At least 4 years of experience in ecommerce or retail account management, ideally in beauty or consumer packaged goods.
At least 2 years managing an Amazon 1P or Vendor Central business with profit-and-loss accountability, at a brand, agency, or Amazon.
Strong command of Amazon 1P metrics and levers, including NetPPM, co-op, chargebacks, deals, and Amazon Ads.
Proven forecasting and event-planning experience, including major tentpole events.
Advanced Excel or Google Sheets skills and experience with business intelligence and dashboard tools.
Experience coaching or managing junior team members.
Ability to prioritize and multitask in a fast-paced environment.

Responsibilities

Own Amazon US forecasting, reporting, and business health metrics, including NetPPM, sell-through, and inventory productivity; identify opportunities to drive top-line growth and improve business performance.
Manage communication with the retail partner by setting agendas for weekly or bi-weekly touchpoints and tracking key follow-ups and action plans.
Build and execute annual, seasonal, and tentpole plans from forecasting through post-event recaps, and lead promotional planning with cross-functional partners.
Ensure catalog readiness, content quality, and listing health for new launches and reformulations.
Collaborate with the operations team to protect in-stock availability; align purchase orders, fill rates, and forecasts; and minimize shortages and chargebacks.
Own weekly business commentary, monthly reviews, and post-event recaps for senior leadership.
Use Vendor Central, Cobalt, and syndicated data to develop strategic recommendations and action plans; evolve dashboards with the business intelligence team.
Serve as a subject matter expert for internal counterparts and work with cross-functional teams to shape plans that drive business performance.

Desired Qualifications

A degree in business, supply chain, or another relevant field is preferred.
Experience in ecommerce or retail account management in beauty or consumer packaged goods is ideally suited.

Who we are:

Hi, we’re Supergoop! Since 2005, we’ve been changing the way the world thinks about sunscreen. Today, we’re as committed as ever to creating feel-good sunscreen that you’ll really want to wear. Because protecting your skin’s health is what we’re all about. Every. Single. Day.™

A seasoned Amazon leader who is ready to lead the day-to-day of one of our largest retail partners – Amazon US. You will turn strategy into performance across the Vendor Manager relationship, assortment, operations and retail media, and you will have accountability for the Amazon US 1P business against plan. You will be highly cross-functional, working closely with Marketing, Planning, Supply Chain and our agency partners.

Role & Responsibilities

Own Amazon US forecasting, reporting, and health of business (NetPPM, sell-through, inventory productivity, etc). Responsible for identifying opportunities to drive topline and improve business performance.
Manage communication with retail partner, setting agendas for weekly / bi-weekly touchpoints and keeping track of key follow-ups and action plans
Build and execute annual, seasonal and tentpole plans, from forecast to post-event recap. Lead promotional planning in collaboration with cross-functional partners.
Ensure catalog readiness, content quality and listing health for new launches and reformulations.
Collaborate with the operations team to protect in-stock; align POs, fill rates and forecasts; minimize shortages and chargebacks.
Own weekly business commentary, monthly reviews and post-event recaps for senior leadership.
Turn data into strategic recommendations and action plans, using Vendor Central, Cobalt, and syndicated data; evolve dashboards with the BI team.
Act as subject matter expert for internal counterparts, working with cross-functional teams to shape plans that will drive business performance.

Qualifications/Experience

Bachelor’s degree in business, supply chain or other relevant fields preferred.
4–6+ years of experience in ecommerce or retail account management, ideally in beauty or CPG.
2+ years managing an Amazon 1P / Vendor Central business with P&L accountability, at a brand, agency or Amazon.
Strong command of Amazon 1P metrics and levers: NetPPM, co-op, chargebacks, deals and Amazon Ads.
Proven forecasting and event planning experience, including major tentpoles.
Advanced Excel / Google Sheets skills; experience with BI and dashboard tools.
Experience coaching or managing junior team members.
Excellent communication skills, with the ability to influence senior stakeholders and external partners.
Ability to prioritize and multitask in a fast-paced environment.

Supergoop! shines bright for you and offers US based full-time employees:

Comprehensive Health Benefits
Generous Paid Time Off Policy
401k with Company Match
Product Discounts
Employee Referral Program
Company and Team Off-Sites

EEO Statement:

Supergoop! is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Health and Safety Statement:

The health and safety of you and the Supergoop! Team is important to us. Covid-19 vaccination will be required to work in our office.

About the Company

Supergoop!

Skincare brand delivering broad-spectrum sun protection

Summary of Supergoop!: 1) What it does: Supergoop! makes skincare products focused on sun protection, offering broad-spectrum SPF products to protect skin from UVA, UVB, and IRA rays for everyday use and active lifestyles. 2) How products work: The formulas are hydrating and designed for water- and sweat-resistance, catering to daily protection and activity-specific needs. They are sold via direct-to-consumer channels (its website) and retail partners, with options including subscriptions. 3) How it differentiates: It combines high-performance, hydrating sunscreens with convenience features (instant refunds, free 30-day returns) and targets both everyday wear and active contexts, competing on product quality, hydration, and customer experience rather than just price. 4) Goal: To provide accessible, reliable sun protection embedded in skincare, helping people protect their skin in daily life and during activities, while growing its direct-to-consumer and retail reach.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: San Antonio, TX
Founded: 2007

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