Tesla

Makes electric cars, robotaxis and grid batteries

Technical Training Instructor - Service

Corporate & Technical TrainingConfirmed live in the last 24 hours

Full-timeFremont, CA, USANo salary listed

About the Job

Requirements

S3 technician level or higher.
A degree or certificate from a university program in Automotive Technology, an equivalent qualification, more than four years of experience in the automotive field, or equivalent experience.
Strong expertise in automotive system repair and training, including the ability to read and interpret mechanical drawings and electrical schematics.
Ability to collaborate with and serve as a partner or consultant to regional leadership and staff.
Proficiency with common workplace and database software, including PowerPoint, Excel, Word, and Outlook.
One year of experience in facilitation and strong interpersonal communication skills.
A valid driver’s license in the country of employment.
A valid passport is preferred.
Willingness to travel up to 75%.

Responsibilities

Partner with Territory Directors, Regional Service Managers, Service Managers, Service Coaches, and the Training Team to identify regional training and development needs, enhance core capabilities in local markets, and support continuous process improvements.
Provide on-site coaching and guidance to develop critical service skills in alignment with regional objectives.
Develop individualized learning plans to help service employees and regions meet readiness targets or associated business metrics, and review and provide feedback on curricula developed by the Service Learning & Development team.
Ensure training programs and processes are communicated accurately and effectively to field teams.
Provide ongoing field training and development support to promote and apply a problem-solving mindset across the service domain.
Deliver service-specific training on electric vehicles equipped with complex automotive and electromechanical systems, including powertrains, passive restraint systems, steering, suspension, brakes, thermal management, and high-voltage direct-current systems; demonstrate expert knowledge of vehicle maintenance and repair methods, techniques, and materials.
Coordinate schedules with leaders and training partners supporting service teams in the field.

Desired Qualifications

A valid passport.

Category	Vehicle Service
Location	FREMONT, California
Requisition ID	287222
Type	Full-time

Job Description

<p>The Technical Training Instructor for Service position is an intermediate-level instructional role that requires someone with exceptional ability to assess needs, develop & deliver appropriate training solutions, and build strong working relationships and manage regional stakeholders. Individuals must be creative, proactive, organized, flexible, results-oriented, and have a passion for and understanding of electric vehicles. Must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor. The Technical Training Instructor for Service will take responsibility for ensuring their service region is equipped to deliver the best ownership experience the world has ever seen for every Tesla owner. <br></p>

Job Responsibilities

Partner with Territory Director, Regional Service Managers, Service Managers, Service Coaches, and Training Team to identify training and development needs within their regions and work within markets to enhance core capabilities and ensure continuous process improvements
Provide on-site coaching and guidance to support the development of critical service skills as aligned with regional objectives
Develop individualized learning plans to ensure service employees and regions meet readiness targets or associated business metrics and review and provide feedback on training curricula developed by the Service Learning & Development team
Ensure that Training programs and processes are accurately and effectively communicated to the field
Provide ongoing training and development support in the field to ensure a problem-solving mindset is applied and effectively utilized across the Tesla Service domain
Provide service specific training on electric vehicles equipped with complex automotive/electromechanical systems (powertrain, passive restraint system, steering/suspension/brakes, thermal management, high voltage DC systems) and exhibit expert knowledge of the methods, techniques, and materials used in the maintenance and repair of vehicles
Co-coordinate schedule with leaders and training partners supporting service teams in the field

Job Requirements

S3 technician or higher
Degree or certificate from a university program in Automotive Technology or an equivalent qualification or greater than 4 years experience in the automotive field, or equivalent experience
Strong expertise in automotive system repair and training, including the capacity to read and interpret mechanical drawings and electrical schematics
Ability to collaborate with and serve as a partner/consultant to regional leadership and staff
Highly skilled with common workplace and database software (PowerPoint, Excel, Word, Outlook)
One year experience in facilitation and strong interpersonal communication skills required
Must have a valid driver’s license in country of employment; valid passport is preferred, up to 75% travel

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

Recently Posted Jobs

Explore more opportunities at Tesla

See more jobs