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Merlin Entertainments

Manages branded visitor attractions and parks

Guest Experience Host

Food Service & HospitalityUpdated on Nov 9
Part-timeSchaumburg, IL, USAIn-person

About the Job

Requirements

  • At least 6 months to 1 year of experience in attractions, entertainment, hospitality, retail, or other customer-facing roles is preferred.
  • Be outgoing, friendly, and comfortable engaging with guests of all ages.
  • Have strong communication and listening skills to engage guests of all ages.
  • Be self-motivated and dependable, and able to work independently and as part of a team.
  • Be comfortable working in a lively environment with music, crowds, and fast-paced activity.
  • Be flexible and available to work a variety of shifts.

Responsibilities

  • Greet and welcome guests.
  • Assist with admissions and guest check-in.
  • Support special events and celebrations.
  • Help guests with retail purchases.
  • Create fun, engaging, and memorable interactions throughout the attraction.

Desired Qualifications

  • At least 6 months to 1 year of experience in attractions, entertainment, hospitality, retail, or other customer-facing roles.

About the Company

Merlin Entertainments

Manages branded visitor attractions and parks

Merlin Entertainments operates a global portfolio of branded visitor attractions, including theme parks and experiences. It owns and runs properties such as LEGOLAND Parks, Sea Life centers, The Dungeons, Madame Tussauds, and the London Eye, combining rides, shows, and interactive experiences to attract paying visitors. The company grows by acquiring and integrating well-known brands and venues, then operating them as unified, brand-driven experiences across multiple countries. Its competitive edge comes from scale, a diverse mix of world-famous brands, and a track record of expanding via strategic acquisitions to create a broad, international attraction network. The goal is long-term growth and value creation by expanding its branded attractions footprint and improving operating performance, while staying private to focus on sustained development rather than quarterly market pressures.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Poole, United Kingdom
Founded
1999

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