L

LogicMonitor

Cloud and on-prem IT monitoring platform

Technical Program Manager

Program ManagementConfirmed live in the last 24 hours
Full-timeAustin, TX, USA

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Systems, Business, or a related field, or equivalent experience.
  • At least 6 years of experience in technical program or project management.
  • A proven track record managing system integration projects across ERP, CRM, Workday, and other business platforms.
  • Experience with Salesforce, NetSuite, Workday, or similar platforms.
  • Experience running AI initiatives.

Responsibilities

  • Own the end-to-end delivery of complex technical programs involving multiple systems and stakeholders.
  • Support the development and use of consistent project management tools and systems.
  • Promote the development and implementation of technology roadmaps and strategies.
  • Lead initiatives and projects to integrate and optimize systems across procurement, sales, order management, finance, accounting, reporting, and other areas.
  • Manage system roadmap oversight for key systems and partner across technical and business teams to deliver improvements and functionality.
  • Collaborate with business leaders, technical teams, and third-party vendors to define requirements, scope, and success metrics.
  • Develop decision-making frameworks and vet recommendations with senior leadership and key stakeholders.
  • Communicate program status, risks, and progress to stakeholders, including leadership.
  • Develop detailed project plans, manage timelines and resources, mitigate risks, and ensure on-time, on-budget delivery.
  • Establish and execute a comprehensive communication plan among organizational stakeholders.
  • Coordinate and scope projects between multiple teams to align team objectives.
  • Develop and maintain playbooks, plans, policies, and procedures for all project phases.
  • Collect and analyze data to inform decision-making and track program performance.
  • Resolve project-related issues that may affect service quality, ensuring stakeholder questions and problems are resolved properly and quickly.
  • Partner with development teams to ensure architectural alignment, data integrity, and system scalability.
  • Capture upstream and downstream technical impact and determine technical scope and ownership for delivery, including licensing, versions, and compatibility.
  • Assess functionality and code testing for technical accuracy by relying on quality assurance to ensure the product meets business requirements.
  • Work with development teams to ensure the visual and interactive elements of a product are seamless and user-friendly.
  • Implement Agile methodologies, practices, and tools to support development-cycle management.
  • Enhance team collaboration to deliver high-quality products within tight deadlines.

About the Company

LogicMonitor

Cloud and on-prem IT monitoring platform

LogicMonitor provides a cloud- and on-premises IT infrastructure monitoring platform. It helps enterprises and service providers watch servers, networks, cloud resources, and applications from a single, scalable, subscription-based service. The platform continuously collects telemetry across environments, uses artificial intelligence and machine learning to spot anomalies and predict issues, and presents real-time dashboards and actionable insights to prevent outages and optimize operations. Unlike narrowly focused monitoring tools, LogicMonitor covers a wide range of assets and scales quickly across large, global deployments. Its goal is to keep systems healthy and IT teams productive by delivering visibility, predictive analytics, and automated alerts as the environment grows.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$943M
Headquarters
Santa Barbara, CA
Founded
2007

Recently Posted Jobs

Explore more opportunities at LogicMonitor

See more jobs