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Ingram Micro

Distributes IT hardware and software to resellers

Integrations Advisor LATAM - Customer Growth & Platform Adoption

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listedHybrid

About the Job

Requirements

  • A bachelor's degree in Business, Engineering, IT, or a related field is required.
  • At least 5 years of experience in Customer Success, Solution Consulting, Technology Sales, Business Development, or Digital Commerce is required.
  • Advanced English and Spanish are required.
  • Strong presentation, communication, and stakeholder management skills are required.
  • Experience leading customer-facing workshops is required.

Responsibilities

  • Lead customer discovery sessions to identify integration and automation opportunities.
  • Recommend solutions leveraging APIs, ETO, Integration Hub, MCP, and other Xvantage capabilities.
  • Qualify, manage, and advance opportunities within the XI Growth Pipeline.
  • Drive customer onboarding and platform adoption.
  • Collaborate with Sales, Customer Success, Operations, Marketing, and Engineering teams to ensure successful execution and customer outcomes.
  • Build strong relationships with customer stakeholders and executives.

Desired Qualifications

  • Portuguese is a plus.

About the Company

Ingram Micro

Distributes IT hardware and software to resellers

Ingram Micro is a technology distributor that sits between the companies that make IT products and the resellers, managed service providers and retailers that sell them to businesses. Its Xvantage digital platform lets partners search catalogs, check pricing, place orders and manage cloud subscriptions in one place. Behind the platform, it runs warehouses and logistics across North America, Europe, Asia-Pacific and Latin America, plus services such as device repair, reverse logistics and IT asset disposal. It makes money on the spread between what it pays vendors and what resellers pay, plus fees for cloud and lifecycle services. Ingram Micro was founded in 1979 as Micro D and is based in Irvine, California.

Company size
10,001+
Company stage
IPO
Headquarters
Irvine, CA
Founded
1979

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