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Gong.io

AI-driven revenue intelligence from conversations

Senior Director of Web Strategy & Experience

Growth MarketingConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USAIn-person

About the Job

Requirements

  • At least 12 years leading high-growth enterprise B2B website strategy, digital marketing, or web product management, including 5–8+ years directly managing designers, developers, or content teams.
  • A proven track record managing modern WebOps stacks, including content management system architectures, personalization tools, and analytics.
  • A deep understanding of high-converting B2B software-as-a-service web journeys, positioning, and conversion rate optimization.
  • Demonstrated ability to manage a cross-functional pod of designers, developers, and copywriters, and develop team members into stronger individual contributors or future leaders.
  • Experience building or scaling a web/digital team from the ground up, including defining roles, workflows, and hiring plans.

Responsibilities

  • Define and execute the gong.io roadmap, ensuring alignment with corporate messaging, brand identity, and go-to-market strategy.
  • Coordinate content, brand design, web engineering, and answer engine optimization to deliver high-impact updates at high velocity.
  • Drive conversion rate optimization programs, continuous A/B testing, personalization, and web analytics to optimize funnel conversion and pipeline generation.
  • Maintain design fidelity, site responsiveness, accessibility, and micro-interactions across desktop and mobile.
  • Partner with web development and IT to ensure optimal content management system architecture, page load speed, answer engine optimization technical health, and security standards.
  • Hire, develop, and retain a high-performing team of designers, developers, and content producers; build bench strength for future growth and establish a culture of craft, ownership, and accountability.
  • Navigate competing priorities across brand, growth, and engineering stakeholders while maintaining team clarity and momentum amid changing direction.

About the Company

Gong.io

AI-driven revenue intelligence from conversations

Gong builds a revenue intelligence platform that analyzes every customer interaction to help sales teams win more deals. It records, transcribes, and analyzes calls, video meetings, emails, and chats to surface insights on deal health, sales tactics, and buyer/competitor trends. Using AI, it provides Deal Intelligence, People Intelligence, and Market Intelligence, flags risks, coaching opportunities, and next-best-action recommendations, and integrates with CRM, email, and collaboration tools. The goal is to turn conversations into data-driven actions to improve forecasting, coaching, and go-to-market decisions for mid-to-large enterprises.

Company size
1,001-5,000
Company stage
Series E
Total funding
$586M
Headquarters
San Francisco, CA
Founded
2015

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