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Veeva Systems

Builds cloud software for life sciences

Senior Consultant - LIMS

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 7 years of experience implementing LIMS systems.
  • Technical aptitude to understand and translate business requirements into corresponding solutions.
  • Expertise in customer leadership and fostering a collaborative team environment.
  • Work history in stakeholder management, critical thinking, and conducting complex technical communications across varied settings and audiences, with determination to achieve client success through solution implementation.
  • Ability to travel for key customer engagements and internal meetings up to 50%, typically around 25%.

Responsibilities

  • Support implementation of Veeva Quality solutions by assessing and reviewing new features.
  • Manage customer projects to ensure delivery within the customer-defined scope and manage escalations to support customer success.
  • Support customer adoption of new features by conducting workshops and owning design, prototyping, configuration, and solutions.
  • Lead solutioning with configuration and manage configuration of all solutions.
  • Ensure customer success throughout implementation and beyond.
  • Mentor and develop team members in domain expertise, customer management, and best practices.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2007

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