Site Merchandising Associate - Ready to Wear Innerwear & Sleepwear

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Associate of Site Merchandising will own the end-to-end digital merchandising strategy and execution across our digital properties for a category or area of ownership. You will define how customers discover, browse, and shop across our digital channels – ensuring a seamless, inspiring, and high-converting experience that reflects both brand storytelling and business priorities. 

This role sits at the intersection of art and analytics: part strategist, part operator, and part storyteller. You’ll partner closely with Merchandising, Marketing, and Creative teams to drive engagement, conversion, and revenue growth. You will lead the content strategy to improve discovery and inspire customers. 

The Associate will put the customer at the center of all decisions by working closely with peers and cross-functional teams across business areas to create a seamless experience. The Associate demonstrates a deep understanding of business objectives, defining and implementing site strategies to meet business objectives. The Associate thrives on results, takes the initiative to advocate for business needs to support area of ownership, and reacts to business as needed. They must be highly analytical with strong business acumen, organized, and possess great communication and presentation skills as they will represent their category in many forums.

What You Will Do

• Develop and lead the site merchandising vision and strategy in your area of ownership, aligning with overall company and merchandising goals
• Translate category objectives into digital experiences that maximize customer engagement, conversion, and profitability
• Partner with cross-functional stakeholders on assortment and content strategy, ensuring site storytelling reflects key trends, brand priorities, and seasonal moments
• Lead site event strategies, creating a seamless experience across marketing, digital content, navigation, linking, and product sequencing
• Oversee the execution of category pages (PLPs), landing pages, and navigation for your category
• Ensure taxonomy, filters and onsite search are optimized for intuitive product discovery and conversion
• Partner with cross-functional stakeholders on Product Detail Page optimization, inclusive of attribution, images, size and fit information, reviews, and overall page layout
• Partner with Marketing and Creative to develop cohesive playbooks to bring brands, events, & stories to life
• Collaborate with Analytics to monitor performance KPIs (revenue, traffic, conversion, AOV and conversion funnel metrics) and identify opportunities for growth

Skills You Will Need

Collaboration: Collaborate with merchant teams to understand business strategy, objectives, and priorities.

Presentation Skills: Prepare and present quarterly business reviews (QBRs) to optimize taxonomy and search strategies, including competitive deep dives. Provide insights and strategies for the best online experience.

Cross-Functional Relationship Building: Foster strategic relationships with merchants, marketing, creative production, production, and internal site merchandise partners to leverage resources and establish best-in-class event execution.

Innovation and Competitive Analysis: Seek opportunities to grow the business by improving the customer shopping experience through innovation and competitive analysis.

Data Analysis: Work with business intelligence, experimentation, and relevancy teams to understand and develop comprehensive strategies for site audits.

Project Management: Ability to juggle multiple projects, identify primary and secondary objectives, prioritize time, and communicate timelines to team members.

Product/Project Ownership: Ability and desire to take ownership of products and projects.

Creative and Strategic Thinking: Ability to think creatively, strategically, and technically.

Technical Proficiency: Knowledge of MS Office computer programs is required.

Who You Are

• Bachelor's Degree from 4-year college or university preferred
• 3-5 years direct experience
• Strong analytical skills, with ability to draw insights and conclusions from data
• Self-starter with strong sense of ownership and initiative
• Strong problem-solving skills, balancing strategic thinking, technical knowledge, and creativity
• Ability to effectively share and communicate technical information to all levels of business
• Ability to juggle multiple projects - can identify primary and secondary objectives, prioritize time and communicate timeline to team members
• Excellent interpersonal skills, fostering effective collaboration and teamwork. Considered a true team player
• Knowledge of MS Office computer programs is required
• Ability to work a flexible schedule based on department and Company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. 

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

DIGITAL00

Salary Range Minimum: 81,840

Salary Range Maximum: 136,320