Talent Development Specialist

Overview

The Support Services Division for Enterprise Mobility is excited to announce an opportunity for the position of Talent Development Specialist! This role will support our Mobility Development, Sales Support, Global User Support, Information Management, and CX Technology departments. 

ABOUT THE ROLE       

The Talent Development Specialist designs, develops, and facilitates training that positively impacts employee performance and productivity within the group. The Talent Development Specialist spends time observing employees, meeting with managers, and coaching managers on employees development strategies in the business. 

ABOUT THE JOB   

This position will be in person at our Administrative Offices (Maryland Heights/Weldon Spring locations) in St. Louis, MO, with the option to work a hybrid schedule after 90 days. This opportunity has a schedule of Monday–Friday with a start time from 7:00am-9:00am CT. The starting pay for this role is $69,284/yr., based on a 45 hour work week. Compensation decisions will be made based on factors that include but are not limited to experience, education, location, and skill level. 

BENEFITS PACKAGE

We offer a robust Benefits Package including, but not limited to:     

• Paid Time Off    
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage (employees scheduled for 30+ hours)    
• Employee discounts on car rentals, car purchases and much more!    
• 401(k) retirement plan with company match and profit sharing    
• Educational Assistance (full-time - 40+ hours only) 

ABOUT THE TEAM    

Enterprise Mobility’s Support Services teams are responsible for Global Call Center Operations, Replacement Rental Services Support, Information Management, Customer Service Metric Programs, North American Roadside Assistance, Sales Support, Mobility Development and Technical Support Helpdesks.  This team consists of over 4,000 customer service professionals, support staff, and management around the globe in 15 different countries with 70+ million customer contacts handled annually.    

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 

Responsibilities

• Facilitate interactive training sessions, including Corporate-developed training programs, in a variety of settings that meet the learning needs of a diverse audience  
• Provide feedback to management on employee performance and propose solutions to improve employee performance at the individual and group level  
• Manage multiple training programs, schedule classes, coordinate facilitators, communicate schedule and pre-work, track completion, reinforce skills learned, and evaluate programs  
• Design new and adapt existing training materials based on adult learning principles and individual learning styles that is measurable and contributes to the increased performance level of employees  
• Monitor and maintain training materials to ensure they are up-to-date and relevant

Equal Opportunity Employer/Disability/Veterans  

Qualifications

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future  

• Must be at least 18 years old  

• Must have completed a Bachelor's Degree 
• Must have 2+ years of experience in training design, adult learning principles, and learning styles  

• Must live in the state of Missouri and in the St. Louis or surrounding area  

• Must meet all Work from Home qualifications listed below  

WFH Technical Qualifications for your home office:  

• Must have access to a cell phone to validate security information authentication  

• Must have a USB headset with microphone (computer is provided)  

• Must have reliable and consistent high-speed internet access provided by a cable or fiber provider  

• Minimum 10 mbps upload and 100 mbps download  

• Satellite Internet, 5G home Internet/Cellular/Wi-Fi/Hotspot Services (T-Mobile, Verizon) connections are NOT supported  

• The address on your application must be your current, accurate permanent address 

*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements