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Barkback

Private customer feedback platform for businesses

Software Intern

Summer 2026
No salary listed
Internship
Bachelor's, Master's, PhD
Santa Barbara, CA, USA
In PersonMust work from the downtown Santa Barbara office.
Software Engineering

About the job

Requirements
  • Currently pursuing a Bachelor’s, Master’s, or Ph.D. degree in Computer Science or a related technical discipline.
  • Experience developing web-based applications.
  • Proficiency in a modern programming language.
  • Ability to work from the downtown Santa Barbara office.
Responsibilities
  • Develop tools for the company teams.
  • Develop new functionality for the company website and applications.
  • Enhance backend systems and databases.
  • Work closely with web developers and product teams to bring new product features to life and improve the existing product.
Desired Qualifications
  • Experience working with a Model-View-Controller framework, specifically Ruby on Rails.
  • Experience using Asynchronous JavaScript and XML and JavaScript Object Notation and creating robust application programming interfaces.

About the company

BarkBack provides a private channel for customers to share direct feedback, suggestions, and criticisms with businesses, avoiding public review sites like Yelp. Consumers can sign up for free accounts and may receive coupons or offers for completing surveys. Businesses can use a freemium platform to create customized surveys, track feedback, and get notified when issues are resolved to build loyalty. The service targets a wide range of businesses and aims to help them address concerns privately, improve customer service, and manage reputation.

Company Size

1-10

Company Stage

Series A

Total Funding

$2.9M

Headquarters

Santa Barbara, CA

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • ZipRecruiter listed a 2026 Barkback internship, showing someone still maintains the product.
  • LinkedIn's September 2026 profile still lists Barkback with a Santa Barbara headquarters.
  • Raja Jindal's continued visibility gives BarkBack a founder brand most rivals lack.

What critics are saying

  • Raja Jindal runs Twism full-time since April 2019, diluting BarkBack leadership.
  • GetLatka reports 2021 revenue of $28.7K and one employee, starving growth.
  • Yelp and Google Reviews own consumer attention, compressing BarkBack's niche to irrelevance by 2027.

What makes Barkback unique

  • BarkBack combines anonymous customer feedback with business-resolution workflows, unlike Yelp's public shaming.
  • Raja Jindal founded BarkBack in 2011 after BioIQ, bringing serial-founder credibility.
  • The freemium model and coupon incentives target small businesses needing cheap retention tools.

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Benefits

  • Health Insurance
  • Remote Work Options
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Hybrid Work Options
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Wellness Program
  • Mental Health Support
  • Gym Membership
  • Flexible Work Hours