Project Manager

Pay Range: $101,200 - $126,500

Remote Eligible: Hybrid

We offer a pay-for-performance compensation program including bonuses for all employees and a competitive benefits package. See https://www.cuofco.org/careers for a high-level overview of our benefits package and bonus offerings.

General Purpose of the Position

Provides Project Management methodologies and discipline for organizational initiatives, strategies, processes, and procedures through management of business and technical teams, collaborating with stakeholders, and coordinating with vendor partners in support of business unit and member service needs. The Project Manager will work with all areas of the business to develop detailed requirements, implementation plans, communication strategies, and other items necessary to deliver high quality projects. This position will interact and lead staff from all areas of the organization. The role will enable high-quality delivery of highly complex projects that align with the organization’s Bold Steps and strategic priorities, requiring establishment and management of expectations within business and technical teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. May perform other duties as requested or assigned.

• Manage complex, high-impact organizational projects through the entire project lifecycle and according to project management standards and best practices. Ensures projects are completed within established scope, schedule and budget utilizing cross-functional communication and collaboration, requirements refinement and delivery, financial analysis, risk management planning, budget management and change management methodologies. 

• Plans and facilitates organized and efficient project meetings, creates work plans, works with project sponsors to define and control project scope, and monitors day-to-day project lifecycle activities.

• Manages project team and stakeholders, which may include staff, broader management, executive management, and vendors to resolve conflicts by making broad decisions or negotiating with affected stakeholders. Defines and directs activities of project teams to enable appropriate subject matter expertise and project resource requirements. 

• Utilize excellent written and verbal skills to communicate on-going status updates and feedback to team members, stakeholders and senior management team. Develops reports based on project metrics for stakeholders, organizational leaders, and others as needed. 

• Manage vendor relationships related to the definition project requirements, ongoing implementation efforts, and escalations necessary to deliver successful projects. 

• Help build organizational competence and teamwork to support and deliver strategic projects, products, and services. Works with business leaders to define, prioritize, communicate, and achieve strategic projects tied to organizational goals. Aligns all project work with membership needs, organizational Bold Steps and strategic areas of focus, and Credit Union core competencies.

• Collaborate with Credit Union staff to stay abreast on innovative technologies necessary to deliver high quality projects while meeting organizational expectations. Continuously evaluates and recommends new project management methods. Regularly monitors and analyzes industry news related to key accounts, assesses the impact of our strategic plan and appropriately communicates opportunities, challenges and course-corrections. 

• Provide input to Strategic Operations leadership regarding the Credit Union’s project portfolio, to ensure proper alignment with organizational projects and initiatives.

• Demonstrate a service-oriented mindset focusing on member service, member experience and creating partnerships within the Credit Union.

• Assist in performance management of project team members by training and coaching project responsibilities, impact of individual work, and the overall project management discipline. 

• Adhere to all Federal and State laws and regulations applicable to the Credit Union, including the Bank Secrecy Act and OFAC. Adheres to all regulatory requirements, both within the Credit Union industry and in general. Maintain an understanding of regulations and other external drivers that may affect the organization.

• Responsible for compliance with the Fair and Accurate Credit Transaction Act (FACTA), the Bank Secrecy Act (BSA) and the Anti Money Laundering Act, including monitoring for such illegal activity as it applies to this position.

Requirements

EDUCATION AND EXPERIENCE

Bachelor’s degree in project management, business, or a related field, or equivalent in related work experience. Minimum of six (6) years of progressive experience in project management, business analysis, and/or continual service improvement. Experience with software implementations and support; system conversions experience a plus. Problem analysis and problem resolution at both a strategic and functional level. Project Management Professional (PMP) or ability to obtain PMP within six (6) months of hire.

OTHER SKILLS AND ABILITIES

Influence and direct activities of resources outside of direct control. Solid analytical and technical skills. Data analysis, interpretation and report preparation. Excellent written, oral and presentation skills to various audience types. Knowledge of Microsoft Suite and other current technologies and products in the Fintech industry. Knowledge of Change Management methodology preferred. Symitar experience preferred.

Expertise in: 

• Project Management methodologies - Software Development Lifecycle, Agile/Scrum

• Microsoft Office products, including Visio

• Project Management Information Systems (ServiceNow preferred) 

Additional knowledge of the following a plus: 

• Project Portfolio Management 

• Business Analysis 

• Process Mapping Software

• Vendor Management

• Business Continuity and Disaster Recovery Planning 

• IT Frameworks (ITIL, ISO 20000)

PHYSICAL DEMANDS

While performing the duties of this job, the employee is typically required to sit for long periods. The employee is continually required to talk or hear. The employee is occasionally required to stand, walk, stoop and reach with hands and arms. The employee will occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Limited travel required to visit CU locations as needed.)

Credit Union of Colorado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. 

Please note applicants can redact any information that identifies their age, birth date, or dates of schooling on either their resume or any additional materials provided.