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Dropbox

Cloud storage, file sync, collaboration platform

Senior Client Platform Engineer - Endpoint Platform & Automation

System AdministrationPosted on Nov 12
Full-timeRemote in USA$141.4k - $215.3k

About the Job

Requirements

  • Significant hands-on experience engineering enterprise endpoint platforms, including deep expertise in at least one of Windows, macOS, or Linux and experience working across OS boundaries.
  • Personal ownership of a multi-phase platform migration or comparable change, including discovery, pilots, rollout, recovery, and operational handover.
  • Strong practical programming or scripting skills, such as Python, Go, PowerShell, or shell, with production automation and API integration experience.
  • Demonstrated use of Git, code review, automated checks, and controlled deployment for configuration or infrastructure changes.
  • Ability to diagnose enrollment, agent, policy, identity, networking, and integration failures and distinguish missing data from healthy devices.
  • Experience establishing monitoring, failure handling, least-privilege access, secrets management, and maintainable operational workflows.
  • Ability to independently define priorities, align cross-functional stakeholders, communicate trade-offs, and mentor engineers.
  • Clear written and verbal communication and effective asynchronous collaboration across regions.

Responsibilities

  • Define the scope, requirements, architecture, dependencies, and phased delivery plan for the FleetDM migration with OS specialists and partner teams.
  • Maintain configuration, agent workflows, policies, queries, integrations, and operational automation for the shared platform.
  • Build version-controlled configuration with automated checks, peer review, controlled rollout, drift detection, and recovery to make deployment safe and repeatable.
  • Identify platform capability gaps, clarify management authority, and establish which responsibilities should migrate or remain with existing tools.
  • Establish trustworthy device populations, data freshness, enrollment and agent health, and owned remediation workflows.
  • Use representative pilots, acceptance gates, employee-impact checks, and clear pause and recovery decisions to protect service continuity.
  • Create reusable patterns and documentation, and establish shared support coverage through pairing, mentoring, and operational handoffs.
  • Reduce recurring manual work and recommend tooling consolidation where evidence supports it.

Desired Qualifications

  • Production experience with FleetDM configuration, policies, queries, APIs, agent operations, or deployment automation.
  • Practical osquery and SQL experience, including query validation, performance considerations, targeting, and stale or missing results.
  • Migration or coexistence experience involving Intune, Jamf, or comparable endpoint-management platforms.
  • Experience integrating endpoint platforms with identity, security, inventory, or ITSM services.
  • Experience supporting developer-heavy, distributed environments.
  • Demonstrated improvements in platform operating effort, tool consolidation, or lifecycle cost.

About the Company

Dropbox

Cloud storage, file sync, collaboration platform

Dropbox stores and syncs files in the cloud so people can access, share, and collaborate on documents from anywhere. It works by uploading files to online storage that automatically syncs across devices and appears in shared workspaces, with real-time collaboration and optional secure document sharing and e-signatures (DocSend and HelloSign) through subscription plans. It differentiates itself with a user-friendly interface, reliable syncing, strong security, and a growing ecosystem of integrations and partnerships. Its goal is to support remote and distributed teams by providing a simple, secure way to store, access, and work on files from any device while growing its subscription-based revenue.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2007

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