Mandarin Oriental Wangfujing, Beijing is looking for a Front Desk Supervisor to join our Front Office team.
北京王府井文华东方酒店正在寻找一位前台主管加入我们的前厅服务团队。
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
您是技艺精湛的大师吗?您是否愿意加入一个荣耀共享,彰显诚信和尊重且尽心尽责的团队?您是否愿意拥抱成长型的思维?我们邀请您成为非凡卓越的粉丝。
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
文华东方酒店集团是一家屡获殊荣的酒店业主方和品牌运营商,在全球各主要旅行目的地拥有最奢华的酒店、度假村和住宅,拥有强大的开发拓展渠道。文华东方因创造全球最受欢迎的物业而日益受到认可,集团以“东方文化的灵感”与“传奇式的服务”代表着奢华体验的最前沿。
Our stylish hotel overlooks landmarks such as The Forbidden City and offers some of the largest rooms and suites in Beijing. Blending contemporary aesthetics with classic Chinese décor, the hotel is home to two restaurants and a bar, all of which open onto an expansive rooftop garden terrace. With an exquisite spa offering signature wellness programmes, a fitness centre and a 25m indoor lap pool with sky roof, Mandarin Oriental Wangfujing will provide the ideal intimate retreat for Beijing residents and visitors alike.
北京王府井文华东方酒店坐拥紫禁城等中国地标性景观,房间面积宽绰,在北京同类型房型中首屈一指。融合现代美学与中国古典装饰意蕴,酒店设有两间餐厅和一间酒吧,均可通往宽敞的屋顶露台花园。酒店拥有享誉全球的文华东方水疗服务,提供屡获殊荣的经典康体项目。同时配有设备先进的健身中心及享有自然采光的25米长室内泳池。
About the job
关于工作岗位
Based at the Mandarin Oriental Wangfujing, Beijing / within Front Desk, the Front Desk Supervisor is responsible for meeting and exceeding guest expectations by providing efficient and courteous Front Desk services in accordance with Legendary Quality Experiences. The Front Desk Supervisor reports to the Front Office Manager.
工作地点为北京王府井文华东方酒店/前台,前台主管负责通过提供高效和礼貌的前台服务,达到并超越客人的期望,并按照传奇的品质体验。前台主管向前厅部经理汇报。
As Front Desk Supervisor, you will responsible for the following duties:
作为前台主管,您将负责以下职责:
As Front Desk Supervisor, we expect from you:
作为前台主管,我们对您的期望是:
Our commitment to you
我们的承诺
We’re Fans. Are you?
Mandarin Oriental Hotel Group operates a collection of luxury hotels, resorts, and residences around the world. Each property reflects the group’s oriental heritage and sense of place, delivering upscale accommodations and service to guests. The group’s core product is the management and operation of high-end hotels and residences; its properties typically feature refined design, premium amenities, and personalized guest experiences. The brand differentiates itself through its distinctive combination of luxury standards and oriental charm, with a focus on exceptional facilities, attentive staff, and consistent quality across locations, supported by a pipeline of new developments in desirable markets. The goal is to be widely recognized as the best global luxury hotel group by providing 21st-century luxury with oriental charm, growing through selective expansion while maximizing long-term profitability and shareholder value.
Company Size
10,001+
Company Stage
Acquired
Total Funding
$214.8M
Headquarters
Hong Kong
Founded
1963
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Mandarin Oriental, Geneva unfolds a season of Swiss artistry and couture-inspired celebrations. 20/10/2026 October 20, 2026 - A season of wonder unfolds at Mandarin Oriental, Geneva, where Swiss craftsmanship, couture-inspired creativity and festive magic come together in harmony. Bathed in shimmering gold and white accents, and brought to life through unique collaborations and unforgettable celebrations, the hotel invites guests and visitors to embrace the enchantment of winter in the heart of Geneva. Mandarin Oriental, Geneva x Kévin Germanier: A Sparkling Symphony This festive season, Mandarin Oriental, Geneva partners with acclaimed Swiss fashion designer Kévin Germanier, renowned for redefining sustainable fashion through a bold and glamorous couture lens. Inspired by the magic of the Swiss Alpine winter and the snow-covered landscapes surrounding the designer's mountain hometown, the collaboration transforms the hotel into a sparkling world of wonder. Kévin Germanier declares: "Bringing the world of Germanier to Mandarin Oriental, Geneva is both an inspiring and personal experience. Returning to Geneva, the city where my artistic journey began, makes this collaboration especially meaningful. We share a common passion for craftsmanship, excellence and individuality, each expressed through our own universe. I am delighted to bring this vision to life through a bold festive setting and to invite guests to discover a place where art, colour and wonder come together to celebrate the magic of the holiday season." Spectacular shimmering gold and white installations made with Germanier's signature upcycled material unfold throughout the lobby like a firework-inspired tree-shaped display, capturing the energy, light and excitement of the festive season. Blending Swiss craftsmanship with couture-inspired artistry, the décor creates an atmosphere of warmth, elegance and celebration. The experience extends at MO Bar, where Kévin Germanier transforms the ceiling into a dazzling festive sky with firework-inspired installations. Christian Wildhaber, Mandarin Oriental, Geneva's newly appointed General Manager, and originally from Switzerland as well, commented: "Kévin Germanier is one of the most exciting ambassadors of Swiss creativity on the international stage today. His ability to combine craftsmanship, innovation and sustainability resonates strongly with the values of Mandarin Oriental, Geneva. This collaboration is a celebration of Swiss creativity and savoir-faire, but above all, it is about creating something unexpected and memorable for our guests. Together, we want to show how creativity and a more thoughtful approach can transform the festive season into a truly unique experience." Festive Flavours at MO Bar Kévin Germanier's vibrant aesthetic takes over MO Bar with a collection of exclusive cocktails and pastries. At the heart of the experience, the signature cocktail, created by Head Bartender Christophe Pinto, celebrates colour in motion. Vodka, bergamot liqueur and a citrus-verbena infusion are elevated by layers of pineapple, raspberry and matcha powders inspired by the vibrant world of the designer. Crafted using repurposed citrus peels, it also reflects a thoughtful approach to sustainability. Its alcohol-free counterpart pairs coconut, lemon and hazelnut with a Swiss-made alcohol-free gin from Winterthur, echoing the layered artistry of haute couture while championing local sourcing. The festive experience extends to the pastry trolley, where Kévin Germanier's creative vision comes to life through seasonal creations made by the hotel's pastry chef Michael Perrichon and his team. A deconstructed Mont-Blanc combines chestnut, meringue and blackcurrant, while a vanilla mousse with hazelnut biscuit, pear, cranberry and buckwheat crunch echoes the elegance of a couture silhouette. Festive menu at MO Bar: available from 16 November to 10 January The Artistry of Festive Pastry Discover two exquisite Yule Logs created by Michael Perrichon in collaboration with Julien Dugourd, celebrated French pastry chef and Executive Pastry Chef of Mandarin Oriental, Paris. Inspired by the delicate draping and sculptural lines of haute couture, each yule log is conceived as a statement piece. The first creation celebrates the timeless pairing of chocolate and hazelnut, bringing together a rich chocolate composition with velvety vanilla crémeux and a delicate honey biscuit. The second takes a brighter, more vibrant direction, built around the freshness of lemon with layers of almond crisp, lemon confit, tender lemon biscuit, lemon marmalade and silky lemon crémeux. The celebration concludes with the hotel's Galette des Rois. A delicious twist on the beloved French classic, this year's elegant creation combines flaky croissant pastry with traditional almond frangipane and an irresistible flowing pecan praline centre. Christmas yule logs available from 15 December to 2 January at CHF 79 each for 6 people Available online (pre-order to be made 48 hours in advance) and at Globus King's Brioche available from 26 December to 15 January at CHF 42 for 6 people Winter Flavours and Festive Gatherings at Ottolenghi Geneva This winter, Ottolenghi Geneva celebrates the richness of the season with an exclusive menu imagined by Chef Maxime Martin. Showcasing carefully sourced ingredients, the menu brings together generous flavours, vibrant colours and Ottolenghi's signature culinary creativity. Highlights include grilled halloumi with blackberry chutney, thyme and orange and a slow-cooked lamb shoulder served with baharat, orange and fresh herbs. For Christmas, the menu brings a festive touch to Ottolenghi's vibrant style, with dishes such as grilled sea bass with gochujang caponata, apple and radish, alongside flame-grilled leeks with fresh goat's cheese and Corinthian raisins. As the year draws to a close, Chef Maxime Martin welcomes 2027 with a special New Year's sharing menu celebrating the flavours of winter, the pleasure of togetherness and the excitement of new beginnings. Winter menu available from 1 November to 28 February. Christmas' Eve menu, specials à la carte New Year's Eve menu, priced at CHF 165 per person New Year's Eve at SACHI At SACHI, guests can celebrate New Year's Eve with an exclusive menu created by Chef Mitsu. Combining Japanese craftsmanship with meticulously sourced ingredients, the experience offers a refined culinary journey designed to mark the occasion in unforgettable fashion. New Year's Eve menu, priced at CHF 350 per person. More information and reservation details on its festive page. About Kévin Germanier A graduate of London's world-renowned Central Saint Martins College of Art and Design, Kévin Germanier belongs to a new generation of designers who are shaking up the rules. With collaborations spanning pop icons such as Lady Gaga and Beyoncé, he has carved out a distinctive aesthetic that fuses bursts of colour, futuristic silhouettes and recycled materials. From forgotten beads, discarded fabrics and repurposed textiles, Germanier conjures up creations that marry elegance with sustainability - a vision of fashion brimming with optimism for the future. Hailing from the Swiss canton of Valais, Germanier draws inspiration from his regional heritage, particularly in crafts such as knitting. Working closely with local knitters, he champions traditional craftsmanship and weaves it seamlessly into his collections. This creative exchange with female artisans, overseen by his mother, grounds his work in cultural heritage while breathing contemporary life into it. The blend of tradition and innovation encapsulates the importance of honouring the past while reinventing it to meet the challenges of tomorrow. About Mandarin Oriental, Geneva Overlooking the Rhône river and within walking distance of the city's main attractions such as the Lake, Jet D'eau and St. Peter's Cathedral, Mandarin Oriental, Geneva is a five-star hotel with contemporary Swiss hospitality offering supreme views of the Old Town and the snow-capped mountains. The 178 rooms and suites are designed with a contemporary and refined style, inspired by nature, mountains, and water. The hotel's outstanding restaurants and vibrant bar have made a significant contribution to Geneva's dining scene, while visitors can rejuvenate and unwind with Swiss expertise at the hotel's wellness facilities. Combining luxury, style and unbeatable service, it is the perfect city retreat. Release Id: 89206712 If you detect any issues, problems, or errors in this press release content, kindly contact [email protected] to notify Ohsem.me (it is important to note that this email is the authorized channel for such matters, sending multiple emails to multiple addresses does not necessarily help expedite your request). Ohsem.me will respond and rectify the situation in the next 8 hours. 02/07/2026 18/08/2014 13/05/2026 27/04/2026 17/04/2026 Discover more Tech gadget reviews Latest gadgets Tech blog subscription Blog 20/10/2026
Mandarin Oriental unveils the Mayfair Countryside Edit. 15/10/2026 A five-night journey between the refined energy of Mayfair and the timeless charm of the Cotswolds, threaded throughout with Mandarin Oriental's legendary service. October 15, 2026 - Mandarin Oriental Exceptional Home, Cirencester Estate, The Cotswolds Mandarin Oriental is delighted to unveil The Mayfair Countryside Edit, an exclusive new experience pairing a two-night stay at Mandarin Oriental Mayfair, London with a three-night retreat at Mandarin Oriental Exceptional Home, Cirencester Estate, in the heart of the Cotswolds. Conceived for those who wish to move seamlessly between the energy of the city and the serenity of the English countryside, the five-night journey unites two distinguished Mandarin Oriental settings, with private luxury transfers and legendary service ensuring a seamless experience from Mayfair to the Cotswolds. MAYFAIR ELEGANCE The journey begins in the heart of Mayfair at Mandarin Oriental Mayfair, a sleek boutique hotel where art, fashion and culture converge. Guests settle into a choice of residence for up to four guests or a Deluxe Suite for two guests per suite, with each morning beginning with a curated European breakfast. From there, the day is theirs to explore, whether discovering the city's cultural landmarks or indulging in world-class shopping, before returning to the hotel for a leisurely three-course lunch at Atrium restaurant, a dramatic dining room defined by a soaring triple-height skylight and a striking marble staircase. WELLNESS & TRANQUILLITY An urban utopia in the heart of the city, Mandarin Oriental Mayfair's Spa offers each guest a bespoke wellness journey, including the Seed to Skin Natural Time for You treatment. The experience is further enriched by an exclusive one-hour private yoga and Pilates session, hosted by Laura Dodd. THE COUNTRYSIDE RETREAT From Mayfair, guests continue by private luxury car transfer to the Cotswolds for a three-night stay at Mandarin Oriental Exceptional Home, Cirencester Estate, a Georgian-style manor set within a 600-acre estate of gardens, terraces and open countryside. Days unfold with picturesque countryside walks, toasted s'mores by the fire and traditional country pursuits, from archery to mini Land Rover adventures, before evenings settle into the privacy of the estate's private cinema. A bespoke dining experience, crafted by the private chef using the finest local ingredients, completes each day - a celebration of the season in the company of loved ones. "This experience is about more than staying in two exceptional settings; it is about creating a seamless journey for our guests, where every detail has been considered to enrich their time with us, from the heart of London to the Cotswolds," said Hemal Jain, General Manager, Mandarin Oriental Mayfair, London. "By bringing together the energy of Mayfair and the tranquillity of the Cotswolds, we have created an experience that allows guests to discover two very different sides of England, seamlessly connected by the thoughtful, personalised service of Mandarin Oriental," said Philip Leighton, Head of Mandarin Oriental Exceptional Homes. THE MAYFAIR COUNTRYSIDE EDIT INCLUDES * A two-night stay at Mandarin Oriental Mayfair, with the guest's choice of Residence (up to 4 guests) or Deluxe Suite (2 guests per suite) * A three-night stay at Mandarin Oriental Exceptional Home, Cirencester Estate * Luxury car transfer from Heathrow Airport to Mayfair * Luxury car transfers from Mayfair to the Cotswolds * Breakfast and a three-course lunch dining experience for four guests at Atrium Restaurant, Mandarin Oriental Mayfair (excluding beverages) * Wellness spa treatments per guest at Mandarin Oriental Mayfair: Seed to Skin Natural Time for You (1 hour) * A private one-hour yoga and Pilates class, hosted by Laura Dodd * A private dining experience at Mandarin Oriental Exceptional Home, Cirencester Estate, to celebrate the season with loved ones * Luxurious Mandarin Oriental amenities and daily housekeeping * A dedicated concierge team available 24/7, with additional bespoke services and experiences arranged upon request About Mandarin Oriental Mayfair, London Located in one of London's most prestigious neighbourhoods, Mandarin Oriental Mayfair offers a stylish base at the crossroads of art, fashion and culture. Within walking distance of Bond Street's luxury fashion houses, Savile Row's bespoke tailors, the boutique hotel features 50 exquisitely designed rooms and suites, along with a series of apartments. It is home to Atrium Restaurant presenting modern European cuisine and Hanover Bar, on the rooftop, which serves artisanal cocktails, light bites and breathtaking views over London, while The Spa at Mandarin Oriental provides tranquillity with holistic treatments, a 25-metre indoor swimming pool, vitality pools, and fitness facilities. The overall project, comprising Mandarin Oriental Mayfair and the 77 Residences at Mandarin Oriental, is developed and owned by Clivedale London. Media Gallery Release ID: 89206220 If you detect any issues, problems, or errors in this press release content, kindly contact [email protected] to notify Ohsem.me (it is important to note that this email is the authorized channel for such matters, sending multiple emails to multiple addresses does not necessarily help expedite your request). Ohsem.me will respond and rectify the situation in the next 8 hours. 02/07/2026 18/08/2014 13/05/2026 27/04/2026 17/04/2026 Discover more Agricultural Technology Consulting Tech gadget reviews Farm Management Software Blog 15/10/2026
Mandarin Oriental, Globe-Trotter pack fan motif into luggage collection. October 15, 2026 Each case is lined with a reworked version of Mandarin Oriental's fan motif. Image credit: Mandarin Oriental Hong Kong-based hospitality group Mandarin Oriental is teaming with British luggage maker Globe-Trotter on a line of cases and travel accessories.
Mandarin Oriental Exceptional Homes expands to 43 residences. By Newsdesk Oct 12, 2026 10:00am Mandarin Oriental's private villa rental collection now stands at 43 homes in 18 destinations after its latest round of additions, most of them in the Mediterranean. Mandarin Oriental Exceptional Homes is entering the Croatian island of Lopud and Porto Heli, Greece, for the first time, along with Tuscany and Sardinia. This is the second major expansion this year for the luxe vacation home platform. Italy accounts for much of the growth. Florence gets two homes: Villa Petrucci, within the city, and Dimora Ghirlandaio, in the hills of Impruneta, with pietra serena and terracotta interiors and views that reach the Florentine skyline. Il Cellese, a stone house on a private Chianti estate, looks out over vineyards. In Sardinia, Villa Ada and Villa Marzia both sit directly on the beach. Puglia, already in the portfolio, picks up a pair of restored trulli, Trullo delle Dame and Trullo dei Pumi. Spain sees the largest single addition, with seven villas in Marbella. Some are in the gated enclave of La Zagaleta and others in Nueva Andalucía's Golf Valley, including frontline positions on Las Brisas Golf Club. The French Riviera lineup also grows. In Asia, the collection adds Tatvani, a private estate in Chiang Rai, Thailand, where teak villas are set among rice fields with mountain views. Every home in the program is individually and privately owned. Stays come with a dedicated concierge who builds itineraries, private chef service, and daily housekeeping. "As the portfolio evolves, our focus remains on purposeful growth; introducing new destinations that broaden our global reach while preserving the intimacy, discretion and exceptional service our guests expect. This next phase reflects both the strength of the collection and our ambition for its continued expansion," Philip Leighton, head of Mandarin Oriental Exceptional Homes, said in prepared remarks.
Mandarin Oriental Exceptional Homes adds 12 new homes in Croatia, Greece, Italy, spain, and Thailand. Posted On October 9, 2026 CPP-LUXURY Mandarin Oriental 's curated collection of the world's finest private vacation homes announces a significant expansion, welcoming twelve homes to its global portfolio, now comprising 43 Exceptional Homes across 18 sought-after destinations. These additions mark an important milestone in the evolution of the collection, introducing Lopud, Porto Heli, Florence, Chianti, Sardinia and Marbella as entirely new locations, alongside further expansion in Puglia and the French Riviera. The expansion introduces Mandarin Oriental to Lopud, Croatia and Porto Heli, Greece for the first time. Florence joins the collection with Villa Petrucci and Dimora Ghirlandaio. Villa Petrucci is an elegant private retreat set within the historic Renaissance city, framing sweeping views across Florence. The villa combines cultural immersion with discreet luxury, with interiors completed following a five-year restoration led by acclaimed architect and designer Massimo Adario. Complementing this, Dimora Ghirlandaio is nestled in the rolling Tuscan hills of Impruneta, and offers an immersive blend of artistic heritage, original pietra serena and terracotta interiors, and panoramic views across Florence's iconic skyline and Chianti hills. Completing the collection in Tuscany, Il Cellese is set within a private Chianti estate, combining traditional stone architecture, vineyard views, and understated Italian elegance. The expansion also includes Villa Ada and Villa Marzia in Sardinia, rare beachfront properties with direct coastal access and uninterrupted sea views on one of the Mediterranean's most sought-after islands. In southern Italy, the portfolio further strengthens its presence in Puglia with the addition of two authentic trulli, Trullo delle Dame and Trullo dei Pumi. Each has been thoughtfully restored to honour the region's architectural heritage while delivering contemporary comfort and privacy. Marbella remains a key growth destination for the collection, marked by the introduction of seven new, design-led villas. Each property has been curated for its refined aesthetic and its expression of modern Andalusian living. Among the new additions are villas set in La Zagaleta and Nueva Andalucía's Golf Valley, including frontline positions overlooking the prestigious Las Brisas Golf Club. Expanding further into Asia, Tatvani in Chiang Rai introduces an entirely private estate set within the lush landscapes of northern Thailand, where a collection of teak-crafted villas is immersed in rice fields and mountain scenery, offering a deeply personalised retreat defined by nature, cultural immersion, and complete seclusion. Each Mandarin Oriental Exceptional Home is individually and privately owned and has been meticulously selected for its desirable location, design, and ability to deliver Mandarin Oriental's legendary service, including a dedicated concierge to curate tailored itineraries, a private chef service to craft bespoke menus, daily housekeeping, and luxurious amenities. This latest expansion reflects Mandarin Oriental Exceptional Homes' ambitious growth strategy, with continued focus on broadening its geographic reach while maintaining an uncompromising approach to quality and service for today's discerning traveller. As the portfolio evolves, its focus remains on purposeful growth; introducing new destinations that broaden its global reach while preserving the intimacy, discretion and exceptional service its guests expect. This next phase reflects both the strength of the collection and its ambition for its continued expansion. Philip Leighton, Head of Mandarin Oriental Exceptional Homes