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Channel Talk

AI-powered customer messaging and CRM platform

Sales Specialist - Public Sector

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedHybrid

About the Job

Requirements

  • Experience selling IT solutions to public institutions.
  • Practical knowledge of public procurement channels such as KONEPS (Korea ON-line E-Procurement System).
  • Experience persuading multiple stakeholders and leading complex deals through to completion.
  • Ability to communicate product value systematically rather than relying only on relationships.
  • Ability to independently initiate opportunities, secure internal resources, and carry execution through to completion.

Responsibilities

  • Design and execute Channel Talk's public-sector market-entry strategy, including certification, procurement registration, and targeting key institutions.
  • Build and manage routes to public institutions, including system integration (SI) partners, procurement channels, and public-sector solution marketplaces.
  • Develop the first public-sector customer reference and use its results to establish a repeatable approach for expanding into the market.

Desired Qualifications

  • Experience in AICC, AI chatbot, or customer experience/customer service solution domains.
  • Experience leading or participating in public institution certification processes.
  • Experience building or managing collaboration channels with SI partners.
  • Understanding of the SaaS business model.

About the Company

Channel Talk

AI-powered customer messaging and CRM platform

Channel Talk is an AI-powered customer-messaging and CRM platform that offers a website chat widget, a unified inbox for conversations, AI chatbots and automation, CRM marketing, and team messaging, with integrations to channels like WhatsApp. It centralizes customer messages across websites and messaging apps into one interface, where bots can respond and automate tasks, while teams coordinate marketing and sales. It originated from Channel Corporation (formerly Zoyi) in South Korea and serves customers in Korea, Japan, and other markets. The goal is to improve customer engagement and support by simplifying conversations and automating routine tasks across channels.

Company size
201-500
Company stage
Late Stage VC
Total funding
$43.7M
Headquarters
Seoul, South Korea
Founded
2014

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