C

Cresta

Builds AI agents and coaching for call centers

Growth Marketing Manager

Performance & Paid MarketingConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • A track record of excellence in a demanding, analytical field such as investment banking, consulting, business operations, a co-founder or early startup builder background, or a technical or quantitative discipline such as economics, statistics, or mathematics, with genuine interest in growth marketing; strong traditional digital marketing backgrounds will also be considered.
  • Quantitative fluency and the ability to reason about performance from data.
  • Demonstrated creativity and original thinking, with evidence of generating ideas rather than defaulting to convention.
  • A strategic mindset, ability to connect day-to-day execution to broader business goals, and ownership over results rather than just tasks.
  • A strong willingness to learn and actively experiment with artificial intelligence tools and bring new ideas to the team.
  • Excellent communication skills and the ability to synthesize performance data into clear updates for stakeholders.

Responsibilities

  • Own the pipeline and acquisition number for assigned channels and decide what to increase or reduce.
  • Build a growth thesis for the paid and digital mix from first principles and bring forward new bets rather than waiting for direction.
  • Lead paid social across LinkedIn and Meta Ads and a focused paid search program.
  • Partner with the brand designer on ad creative, raise the quality bar, and stay current on effective approaches.
  • Monitor campaign pacing against budget and pipeline goals, proactively flag issues, and decide when to stop or scale activities.
  • Use artificial intelligence tools and audience enrichment platforms, including Clay, to build precise targeting, automate workflows, and increase output with a lean team.
  • Collaborate cross-functionally with demand generation, content, creative, and sales.

Desired Qualifications

  • Exposure to paid advertising platforms such as LinkedIn, Google, or Meta.
  • Familiarity with customer relationship management or marketing automation tools such as Salesforce or HubSpot.
  • Experience with data or audience tools such as Clay.

About the Company

Cresta

Builds AI agents and coaching for call centers

Cresta builds AI software for customer contact centers: AI agents that handle calls and chats on their own, plus live coaching for the human agents who work alongside them. In 2018, years before ChatGPT, it put a transformer model, the design behind today's chatbots, to work guiding support agents in real time at Intuit, its first customer. Companies pay yearly for software that listens to conversations as they happen, prompts agents with answers and next steps, and studies every call to show managers what top performers do differently. Cresta was founded in 2017 at Stanford's AI Lab, with self-driving car pioneer Sebastian Thrun among its co-founders, and is based in Sunnyvale, California.

Company size
501-1,000
Company stage
Acquired
Total funding
$276M
Headquarters
Sunnyvale, CA
Founded
2017

Recently Posted Jobs

Explore more opportunities at Cresta

See more jobs