Associate Supplier Chargeback Analyst

Job Description

Job Responsibilities

• Create, submit, and close quality-related supplier chargebacks, prioritizing accuracy so claims stand up to supplier review
• Manage return-to-vendor for non-conforming material and ensure inventory is cleared as soon as scrap or return is complete 
• Resolve supplier issues and contested claims with clear, well-supported analysis 
• Lead cross-functional projects that improve chargeback performance, working with Quality, Supply Chain, Finance, and Accounts Payable 
• Propose and implement standard processes, escalation paths, and documentation - and stay accountable for adoption 
• Analyse chargeback and inventory data to identify trends, reduce rework, and support automation
• Act as a knowledgeable user of chargeback systems: guide internal teams and suppliers, surface issues, and follow enhancements through to delivery 
• Build working relationships across the chargeback lifecycle, from quality issues on the line to financial settlement 

Metrics

• Chargebacks completed 
• Data accuracy, with a lower rate of supplier contests and rejections 
• Prompt clearance of return-to-vendor inventory after scrap or return 
• Process improvements and documentation delivered on agreed timelines 
• Impact of the cross-functional projects you lead 
• Stakeholder feedback on ownership, collaboration, and how well you share process and system knowledge 

Job Requirements

• Bachelor's degree in Engineering, Supply Chain, Data Analytics or equivalent experience in supply chain operations
• 2+ years in supply chain, quality operations, or chargeback / claims management, including work that influenced outcomes beyond day-to-day execution 
• Experience with data analytics tools (Excel, SQL, Power BI/Tableau, Ziplabs) and ERP systems.
• Working knowledge of operational processes and supplier-facing systems 
• Strong analytical skills and comfort using data to prioritize, decide, and improve 
• Clear communication with suppliers and internal stakeholders at different levels
• Ownership, structure, and composure in a high-volume, fast-moving environment 
• A bias to improve the system rather than only work around it

Not only do we offer you an attractive compensation package, but also access to a wide range of perks and benefits. For example:

· Our own medical center, a gym and an in-house barbershop.

· E-bike charging stations in front of the factory, more than 500 free charging stations for electric cars, a bike leasing program, free use of the nextbike bike-sharing fleet, as well as numerous free shuttle bus routes to Grünheide and the surrounding areas.

· You’ll receive subsidized canteen meals, a free S-membership at the Urban Sports Club (discount from M+) and you can sign up for many language courses.

· We also offer all employees a wide range of insurance options, such as a company pension plan, as well as discounts on private insurance and legal protection insurance.

These and many other benefits await you. Join Tesla and help us build a world of amazing abundance.

Candidates are expected to uphold and actively promote sustainability principles in their daily work, operating in line with Tesla Global Environmental, Health, Safety & Security (EHS&S) Policy and EMAS requirements, fostering a culture of continuous environmental improvement.