Account Supervisor - Client Leadership

Job Description:

We are seeking an experienced Account Supervisor to lead client relationships and cross-functional teams in support of a large retail client.

This role will focus on social media and influencer marketing initiatives, helping drive integrated campaigns that deliver meaningful business results.

The ideal candidate brings strong client management experience, a strategic mindset, and a collaborative leadership style.

We are looking for someone who comfortable managing multiple priorities, building trusted client partnerships, and working closely with creative, media, influencer, and production teams to deliver high-quality work in a fast-paced environment.

Responsibilities

• Lead social-first marketing campaigns across organic social, paid social media, and influencer marketing channels, while coordinating contributions from cross-functional teams.
• Serve as a primary day-to-day client contact, building strong relationships and ensuring alignment on priorities, timelines, and deliverables.
• Oversee day-to-day account operations, including status meetings, project management, content calendar oversight, publishing coordination, paid media trafficking, and timeline management.
• Partner with creative teams throughout the full creative process, including briefing, concept development, pre-production, production, post-production, and content publishing.
• Collaborate with media teams to develop integrated social campaigns that align creative strategy with media planning and performance objectives.
• Partner with influencer marketing teams to develop campaigns that align creator partnerships with client business goals.
• Contribute to performance reporting, including monthly reports, quarterly business reviews, and campaign recaps.
• Identify potential risks, proactively recommend solutions, and help navigate challenges to ensure successful project execution.
• Identify opportunities for account growth, campaign optimization, and strategic recommendations that support client objectives.
• Lead client communications, manage expectations, and ensure high-quality deliverables are completed on time.
• Present strategic recommendations, insights, and points of view that inform decision-making and inspire creative solutions.
• Support budget management, forecasting, and billing processes.

Qualifications:

• Bachelor's degree or equivalent combination of education and relevant experience.
• 6+ years of agency or related marketing experience.
• Experience in social media and/or influencer marketing.
• Experience managing complex, fast-paced, or high-volume client accounts.
• Strong client relationship management and communication skills.
• Demonstrated ability to collaborate effectively across cross-functional teams and stakeholders.
• Ability to translate business objectives into strategic marketing recommendations.
• Strong presentation skills and experience communicating with client audiences at various levels.
• Sound judgment, problem-solving skills, and the ability to navigate ambiguity.
• Ability to anticipate challenges, identify risks, and develop practical solutions.
• Demonstrated ability to manage multiple projects and priorities simultaneously.
• Commitment to fostering an inclusive, collaborative, and high-performing team environment.
• Professionalism, accountability, and integrity in all interactions.

At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles and Detroit). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

The annual salary range for this position is $72,000-$90,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation. 

Benefits available with this position include:  

• Medical, vision, and dental insurance, 

• Life insurance,  

• Short-term and long-term disability insurance, 

• 401k, 

• Flexible paid time off, 

• At least 15 paid holidays per year, 

• Paid sick and safe leave, and 

• Paid parental leave. 

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.  For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com. 

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps

Location:

New York

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent