T

TSC

Global CX agency building customer journeys

DevOps Engineer 2

Full-Time
No salary listed
Mid
Bachelor's
Huntsville, AL, USA
In Person
DevOps & InfrastructureDevOps Engineering
No H1B Sponsorship
US Citizenship, US Top Secret Clearance Required

About the job

Requirements
  • Bachelor of Science degree in Computer Science, Computer Engineering, or a related technical field.
  • At least 3 years of professional experience developing embedded software.
  • Proficiency with CI/CD tools such as Jenkins, GitLab CI, or CircleCI and strong scripting skills such as Bash and Python.
  • Hands-on experience with automated testing frameworks.
  • Familiarity with Linux-based development and deployment environments.
  • Understanding of containerization such as Docker and version control systems such as Git.
  • Ability to obtain and maintain a Department of Defense Secret Clearance.
  • U.S. Citizenship is required.
  • Ability to support a fast-paced engineering team of 7-10 members.
Responsibilities
  • Design, implement, and maintain automated testing frameworks for core software components, including unit, integration, and system-level tests.
  • Develop and manage robust CI/CD pipelines using tools such as Jenkins and Artifactory to support build, test, and deployment processes.
  • Monitor and improve software quality by implementing code reviews, static analysis, and test coverage metrics.
  • Work closely with a team of 7-10 engineers to identify, debug, and resolve defects early in the development lifecycle.
  • Develop applications in C, C++, Python, and embedded software for real-time processors.
  • Oversee build and deployment processes for Linux-based systems to ensure reliability, scalability, and performance.
  • Create and maintain documentation for testing and deployment workflows.
Desired Qualifications
  • Experience testing FPGA-related software or embedded systems.
  • Knowledge of monitoring and logging tools such as Prometheus and the ELK Stack.

About the company

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement