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Veeva Systems

Builds cloud software for life sciences

Director, QualityOne Strategy Operations

Business OperationsConfirmed live in the last 24 hours
Full-timeBoston, MA, USA

About the Job

Requirements

  • At least 10 years of progressive experience in business operations, strategy, consulting, or revenue operations within B2B SaaS or technology.
  • Demonstrated experience operationalizing new product launches and market expansion plans in collaboration with strategy and commercial teams.
  • A proven track record of working directly with leadership to drive accountability and align teams.
  • Strong proficiency in business analytics, customer relationship management environments such as HubSpot, and executive key performance indicator dashboarding.
  • Demonstrated success driving multi-departmental projects from executive vision to execution.
  • Bachelor’s degree in Business, Finance, Operations, or a related field.
  • Willingness to travel up to 15%.

Responsibilities

  • Partner with the CEO and strategy team to build and track performance against strategic growth plans, key milestones, and business unit plan assumptions.
  • Conduct industry-specific pricing, packaging, and commercial analyses to inform strategic positioning and profit optimization.
  • Support the strategy team in evaluating and planning entry into new vertical markets through research, data analysis, and cross-team project management.
  • Lead cross-team operational readiness and project execution to ensure seamless, on-time delivery for new product launches and market expansions.
  • Own executive-level performance reporting, working with finance and sales operations to construct, maintain, and analyze leadership dashboards tracking core key performance indicators, annual recurring revenue/current annual recurring revenue, pipeline velocity, and overall business health.
  • Conduct deep-dive analyses of revenue trends, win/loss metrics, and operational bottlenecks, translating raw data into actionable strategic recommendations.
  • Enforce process and data quality standards across the organization, audit customer relationship management data hygiene, and ensure accurate forecasting for executive decision-making.
  • Drive operating alignment across Strategy, Sales, Marketing, and Product teams, advancing priority initiatives and keeping them on schedule.
  • Plan and execute recurring executive leadership meetings, business reviews, cross-functional alignment sessions, and strategic planning retreats.
  • Lead high-priority, cross-departmental special projects on behalf of the CEO to address emerging business needs.

Desired Qualifications

  • An MBA.
  • Direct experience building go-to-market operational execution plans for launching into a brand-new industry vertical.
  • A background in commercial pricing and packaging analysis.
  • Prior experience in management consulting or strategic advisory roles.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2007

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