HCM Program Manager
About the job
- At least 5 years of project or program management experience.
- Hands-on experience driving at least one full-cycle HCM implementation on a platform such as UKG, ADP, Dayforce, Workday, Oracle, or SuccessFactors.
- Working knowledge of core HR processes, including hire-to-retire, payroll, time and attendance, benefits, and compensation.
- Experience managing vendors and implementation partners against scope and SOW commitments.
- Ability to lead cross-functional teams through influence, without direct authority.
- Command of project management tools and methods such as Smartsheet, Jira, or MS Project, and Agile, Waterfall, or hybrid approaches.
- Comfort handling sensitive employee data and working within privacy and compliance requirements.
- Ability to brief leadership and run working sessions.
- Drive end-to-end delivery of HCM initiatives, including module implementations for Payroll, Time & Attendance, Benefits, Talent, and Recruiting, upgrades, and vendor releases.
- Build and maintain integrated plans across related workstreams, tracking timelines, dependencies, risks, and budget.
- Run the operating rhythm through status reporting, working sessions, and steering committee updates for HR, Finance, and IT leadership.
- Gather requirements from HR, Payroll, and business partners and translate them into clear scope, configuration needs, and success criteria.
- Partner day-to-day with the HCM vendor and implementation partner, holding them to scope, timelines, and SOW commitments.
- Coordinate integrations with adjacent systems such as ERP/GL, benefits carriers, LMS, ATS, and identity management.
- Own testing and data migration execution, including end-to-end, parallel payroll, and user acceptance testing.
- Lead change management, training, and communications to support adoption of new processes by employees, managers, and HR teams.
- Plan and run cutovers and go-lives, then manage hypercare and transition to ongoing support.
- Surface risks early, escalate with options, and contribute to the HCM roadmap based on post-launch learnings.
- PMP, CSM, or equivalent certification.
- Platform certification such as UKG Pro, ADP Workforce Now, or Dayforce.
- Multi-state or international payroll experience.
- Background in change management, such as Prosci.
About the company
RingCentral provides cloud-based communication and collaboration tools for businesses. It offers a unified RingCentral App that combines voice, video, messaging, and collaboration so users can manage calls, messages, and meetings across any device. Additional services include RingCentral Fax and RingCentral Contact Center, all delivered through a subscription model. Revenue comes from recurring subscription fees and an affiliate program that rewards partners for selling the services. The company differentiates itself with an integrated, global cloud communications suite and strategic partnerships (for example with AT&T) that extend reach. Its goal is to simplify and unify business communications and collaboration on a global scale.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Belmont, California
Founded
2003
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Simplify's Take
What believers are saying
- Q2 2026 revenue rose 5.9% to $657 million, with FCF up 24.8%.
- RingCentral raised 2026 revenue and free-cash-flow guidance after strong July 23 results.
- The New York Mets deal on September 1, 2026 showcases fresh enterprise win momentum.
What critics are saying
- Arlington Technologies’ March 10, 2026 patent case targets Webinar, RingSense, and Video Meetings.
- Microsoft Teams and Zoom pressure RingCentral’s core UCaaS pricing and seat growth.
- AI still powers only 13% of ARR, so monetization remains early if adoption stalls.
What makes RingCentral unique
- RingCentral’s 99.999% telecom-grade network still beats collaboration-first rivals like Teams.
- The September 10, 2026 ChatGPT and Claude connectors deepen its AI platform moat.
- NiCE will resell RingEX in 2026, expanding enterprise distribution without rebuilding channels.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account/Flexible Spending Account
- Unlimited Paid Time Off
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Hybrid Work Options
- 401(k) Retirement Plan