IT Business Analyst - Core Banking

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from Bucharest.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

• At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission 

The core banking domain is at the heart of banking, it contains the back-office fulfilment engine which performs the account management function for the core products of the customer (such as savings, current account, deposits, payments, and investment products). The Core Banking domain is responsible for the development, maintenance, and support of several countries in Europe such as Italy, Spain, Romania, Germany delivered as a set of global services. 

Your Day-to-Day 

As a IT Business Analyst within the core banking domain, you will be responsible for understanding business requirements, finding implementation options together with a developer and presenting the solution to the business. 

You also need to understand business requirements from different banking areas and can collaborate with other senior engineers, architects and business analysts and are able to influence and steer design decisions within the application. 

We are currently looking for an IT Business Analyst for our Messages and API squad, which develops messaging solutions and APIs for the ING global standardized core banking interface, with the purpose of exposing all the capabilities from the core banking to the upstream platforms (“consumers” applications). 

As an IT Business Analyst within the Messages and API squad, you will be responsible for understanding business requirements, finding implementation options together with the architects to deliver a global product, so all our consumers can easily implement and use it locally. 

You also need to: 

• Conduct requirements and design workshops independently and present the solution to the business; 

• Interpret, clarify requirements and refine them; 

• Design multiple technical solutions and validate the best one with the architect; 

• Design and implement robust for messaging and APIs solutions to support various applications; 

• Design and implement reference schemas for each type of event/message to be published by the corebanking; 

• Transform complex requests into alignment proposals and get the agreement on the final solution from all the consumers; 

• Document APIs and messaging solutions including usage guidelines and best practices, maintain and update the documentation as changes are implemented; 

• Analyze processes and work with business owners and end users to ensure the system correctly models their latest process; 

• Understand and translate complex business needs / requirements into functional specifications; 

• Handle a request end-to-end: refining requirements, business process definition and design sessions with decision makers (product owner and/or his representatives), system owners and end users, under minimal supervision and guidance; 

• Ensure the quality of the product and consider non-functional requirements (security, performance, availability, or scalability); 

• Manage quality assurance processes to ensure submitted development work meets requirements; 

• Build, optimize, and automate processes - analyze dependencies, predict consequences, and identify areas for improvement; 

• Deliver training, documentation, and technical support for the developed products/solutions; 

• Participate in daily agile ceremonies with in-house and external developers to help ensure that work in progress will meet requirement goals; 

• Collaborate with developers to adapt solutions to the existing environment; 

• Create automated functional tests for user stories and SMOKE tests. Build and execute (automated) functional and integration tests and (automated) user acceptance and production tests. 

What you bring to the team 

Experience: 5 - 7 years of experience in banking industry 

Mandatory: 

• Good knowledge of banking business processes/products; 

• Knowledge of REST API; 

• Knowledge of messaging solutions (MQ, Kafka, Apache Pulsar) 

• Experience with industry best practices for API documentation and design; 

• Experience with API documentation tools such as Swagger; 

• Strong analytical capabilities, methodical thinking, and problem-solving skills; 

• Decision-making, conceptual thinking; 

• Ability to manage a global product in an international context with multiple consumers; 

• Experience with global products aligned to multiple stakeholders’ requirements; 

• Adaptability to multiple customers’ requirements; 

• Knowledge and best practices of security, audit, IT architecture; 

• Fluency in English it is a must. 

Nice to have: 

• Experience with core banking technologies; 

• Basic knowledge of release management; 

• Experience with Azure Devops or Gitlab are considered a plus; 

• IT Landscape and software development lifecycle knowledge (experience of working with an agile methodology would be an advantage). 

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