Operations Lead

Operations Lead

Triumvirate Environmental, one of the largest environmental services firms in North America, is looking for an Operations Lead for our Arizona team. The ideal candidate enjoys being hands-on, possesses a unique ability to motivate others, and is a natural problem-solver who feeds off variety and is calm under pressure.

The Operations Lead is responsible for coordinating and supporting the daily operations of our Onsite support and lab services. This role involves scheduling, logistics management, administrative support, compliance, and safety to ensure efficient and effective service delivery. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple tasks simultaneously

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.  

This position reports to the Operations Manager.

Responsibilities:

Scheduling and Coordination:

• Create and maintain schedules for transportation, onsite environmental services, ensuring optimal resource allocation.
• Coordinate with field teams, clients, and vendors to schedule services and deliveries.
• Monitor and adjust schedules as needed to accommodate changes in project scope or client needs.
• Collaborate with the team of managers in the region to develop staffing strategies, maintain trainings, and update processes
• Communicate scheduling updates and changes to all relevant stakeholders.
• Be a leader and technical resource for all environmental specialists working on lab services and OSS accounts

Personnel Management:

• Manage a team of Environmental Specialists
• Coaching Environmental Specialists, Material Handlers, and Environmental Technicians through the advancement program through regular 1:1 meeting, at least monthly
• Provide feedback and professional guidance to onsite staff
• Work collaboratively with inside operations to ensure staff are meeting all training milestones, safety deliverables, and generally adhering to TEI programs and policies
• Serve as an advocate for TEI internal programs including STOP program, ROPE/TALK mentorships, and CDL driver programs
• Complete required administrative tasks including timesheet, expense report and PTO approval
• Verify direct reports adhere to TEI policies and quality standards

Logistics Management:

• Oversee the logistics of equipment, supplies, and personnel for onsite operations.
• Ensure the timely and accurate delivery of materials and equipment to job sites.
• Coordinate transportation and logistics for field personnel.
• Manage inventory of onsite supplies and equipment, ensuring availability as needed.

Administrative Support:

• Maintain accurate records of operations, including schedules, work orders, and service reports.
• Assist in the preparation and submission of regulatory documentation and reports.
• Support the development and implementation of standard operating procedures (SOPs) for operations.
• Provide general administrative support to the operations team.
• Support efforts to build out OSS and Lab Services teams.

Customer Service:

• Serve as a point of contact for clients regarding scheduling and operational inquiries.
• Address client concerns and ensure high levels of customer satisfaction.
• Provide regular updates to clients on the status of their projects and services.
• Hands-on management of large Lab Services projects, including participating in disposals for large accounts.

Safety and Compliance:

• Ensure all onsite operations comply with environmental, health, and safety regulations.
• Participate in safety training and promote a culture of safety within the team.
• Conduct routine inspections of onsite equipment and operations for safety compliance.
• Work with internal operations team to schedule the delivery of hazardous & non-hazardous waste while maintaining 10-day facility compliance
• Drive safety related culture by monitoring and follow up on STOP audits and incident reports
• Work alongside safety team to manage light duty accommodations as appropriate and defined by TEI safety team and healthcare professions
• Participate in after action reviews of incidents as necessary
• Correct and enforce safety policies while onsite, in the warehouse and during team meetings, escalating as appropriate
• Rotating on-call responsibilities as part of our Emergency Response team

Basic Requirements:

• A minimum of 18 months experience as working in a hands on hazardous waste role, including experience with lab packing.
• BS/BA in Environmental Science or Business-related degree or relative Military experience preferred 
• Excellent verbal and written communication skills
• Detail orientation
• Interpersonal and customer service skills
• Desire to grow within our organization
• Time management skills with a proven ability to meet deadlines
• Strong supervisory and leadership skills
• Ability to work early mornings, including weekends, and overnight trips as necessary
• Must be eligible to work in the United States without future sponsorship 
• Must have a reliable form of transportation 
• Must be willing to consent to Motor Vehicle Record screening, criminal background check, pre-employment physical, and drug screen (inclusive of THC) 
  
• Upon employment, you will be required to participate in a random drug screening program (inclusive of THC) as part of our company’s commitment to maintaining a safe and healthy work environment 
  
• Must be able to lift 60 pounds on a regular basis 
  
• Ability to work overtime on a regular basis 
  
• Must be able to report to designated office within 1 hour during Emergency Response rotating shifts 
  
• The Operations Lead  frequently handles hazardous chemicals and biological waste and is responsible for putting on and taking off personal protective equipment. This role is considered safety-sensitive. 

Preferred Requirements:

• Active HAZWOPER 24 or 40 hour certification
• Willingness to obtain Commercial Driver’s License (CDL)

#LI-Onsite

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!  

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! 

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697.  The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.