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Datadog

Builds monitoring and security tools for clouds

Senior Sales Engineer - Public Sector

Pre-Sales Solution EngineeringPosted on Nov 12
Full-timeTokyo, Japan

About the Job

Requirements

  • Seven or more years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment.
  • Experience leading complex sales cycles and technical evaluations within the public sector, including national or local government, education, or other public organizations.
  • Ability to influence and adapt communication across technical, business, and executive audiences.
  • Advanced background in hybrid environments and public cloud platforms including AWS, Azure, and GCP, as well as Kubernetes, application performance monitoring and tracing, security, developer experience, and observability.
  • Strong communication skills and ability to explain technical concepts to a range of audiences.
  • Consultative, outcome-oriented approach to problem-solving and customer engagement.
  • Ability to manage multiple opportunities and priorities in a fast-paced environment.
  • Experience mentoring peers or contributing to team enablement initiatives.
  • Capability in utilizing and scaling AI tooling.
  • Willingness to travel as needed to support customer engagements.

Responsibilities

  • Own the sales process in partnership with Account Executives by leading and shaping technical strategy across opportunities from PG to Closed Won.
  • Lead discovery throughout the sales cycle to uncover technical challenges, mission and business goals, decision criteria, and success measures; shape solution strategy and measurable business outcomes within applicable security, compliance, acquisition, and deployment requirements.
  • Deliver product demonstrations, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences, including executives.
  • Own technical strategy and response quality for RFIs, RFPs, proposal responses, and architecture reviews; coordinate internal teams and partners to keep claims, dependencies, and deployment assumptions accurate and appropriately scoped.
  • Own technical evaluations end-to-end, including scoping use cases and requirements, defining competitive success criteria, aligning agency and partner stakeholders, building project plans with timelines and decision points, surfacing risks and dependencies, and holding participants accountable to the process.
  • Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle.
  • Contribute to product direction through participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to product management and engineering teams.
  • Ensure activity, deal progress, and customer interactions are accurately documented and up to date in related systems.
  • Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams before customers are impacted.
  • Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region.

About the Company

Datadog

Builds monitoring and security tools for clouds

Datadog builds monitoring and security software for developers and operations teams that run cloud applications, giving them a shared view of system health and performance. Its platform links infrastructure monitoring with application performance and log analysis so teams trace a problem across the systems involved. Software agents and integrations collect operational data, which teams explore through dashboards and alerts to find failures, investigate threats and improve the customer experience. The company sells subscriptions to individual products and combined plans, with charges tied to the resources and data monitored. Datadog was founded in 2010 and is headquartered in New York City.

Company size
5,001-10,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2010

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