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CXG

Advises luxury brands on retail customer experience

Évaluateur de marques de luxe automobile

Customer ExperienceConfirmed live in the last 24 hours
Full-timeSaint-Herblain, FranceNo salary listed

About the Job

Requirements

  • Be at least 18 years old.
  • Have a good understanding of the automotive industry.
  • Be passionate about automobiles, improving customer service, and retail environments.
  • Have a keen eye for discreetly observing and documenting aspects of the shopping experience.
  • Own a car and have a driving licence.
  • Provide impartial, honest feedback without personal bias and complete online surveys promptly.

Responsibilities

  • Choose assignments that match personal interests, preferences, and profile.
  • Visit automotive showrooms, interact with product experts, explore the showroom, and evaluate the service experience.
  • Assess the atmosphere, service level, digital and in-store interactions, follow-up communications, and the overall customer journey.
  • Submit honest, professional observations through structured questionnaires on the platform.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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