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DoorDash

Runs apps for local food and grocery delivery

Associate – Marketplace - Dashpass Strategy & Operations

Business OperationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • Have 1–3+ years of experience in strategy, operations, product, growth, or a related area.
  • Have analytics experience using SQL, building financial models, and performance tracking.
  • Have a track record of leading initiatives, meeting goals, and succeeding in cross-functional teams.
  • Be able to develop overarching strategy while investigating specific issues and processes to drive continuous improvement.
  • Have a track record of leading initiatives that evolve part of a business.
  • Bring structure, organization, and focus to work with cross-functional teams, including product, technology, marketing, finance, and legal.
  • Have a BA/BS degree in a quantitative or business field.

Responsibilities

  • Develop and implement growth and quality initiatives for the DashPass business.
  • Lead new initiatives and run and refine experiments to improve subscriber retention.
  • Analyze market performance and metric trends using detailed data.
  • Generate ideas, translate them into actionable tests, and ensure continued learning and execution.
  • Develop support strategy within the DashPass business.
  • Collaborate cross-functionally to build, launch, and scale new opportunities.
  • Partner with teams including Product, Marketing, Analytics, Finance, and Design to advance ideas.
  • Use data-driven decision-making to test new support experiences and retention-driving programs.
  • Build products and launch plans from the ground up.
  • Assess the operational and financial impacts of decisions and iterate based on insights.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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