Lead Engineer

Mission Statement & Summary

At NewDay, we're building the technology platform that powers millions of customer interactions every year. Behind every product launch, system improvement and customer experience is a cloud platform that enables our engineering teams to build, test, deploy and operate software safely, securely and at scale.

As a Lead Engineer within our Developer Experience team, you'll lead a small, highly skilled team of three engineers focused on improving the tools, platforms and developer experiences that help our technology teams move faster and deliver with confidence. This is a hands-on leadership role where you'll combine technical expertise, coaching and continuous improvement to shape the future of software delivery at NewDay.

We know great candidates may not meet every requirement listed, so if this role excites you, we'd encourage you to apply and help us understand the value you could bring.

What You’ll Be Doing

• Lead and develop a small team of engineers, creating a collaborative environment that supports learning, innovation and continuous improvement.
• Design, build and enhance developer tooling that improves the experience of engineering teams across NewDay.
• Help shape platform engineering standards, automation approaches and software delivery practices.
• Partner with engineering teams to remove obstacles and enable faster, safer and more reliable software delivery.
• Provide technical guidance and support for complex platform and developer experience challenges.

We’re Looking For These Essential Skills

• Strong experience building applications, tools or platforms using .NET, TypeScript, Node.js and modern JavaScript technologies.
• Ability to develop developer-focused tooling that improves productivity, software quality and engineering efficiency.
• A passion for creating exceptional developer experiences through automation, self-service capabilities and intuitive tooling.
• Knowledge of software testing practices and approaches that support reliable, well-engineered solutions.
• Understanding of public cloud platforms, continuous integration, continuous deployment and modern Agile ways of working.

We’d Love You To Know Or Learn

• Experience with Azure and its cloud platform services.
• Exposure to AWS and its cloud platform services.
• Knowledge of Infrastructure as Code, using tools such as Pulumi.
• Experience mentoring, coaching or supporting other engineers in their development.
• An understanding of platform engineering, developer enablement or cloud-native engineering practices.

At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.

Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.

We work with Textio to make our job design and hiring inclusive.

Permanent