Backroom Clerk

Additional Considerations (if any):

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
 

Job Title: Backroom Clerk

Department: General

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Backroom Clerks are the engine behind a well-stocked, smoothly running store. In this role, you'll receive product, verify invoices, and make sure everything gets to the right department safely and on time.

If you are reliable, detail-oriented, and take pride in keeping things organized and running efficiently, we'd love to have you on our team.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every interaction a positive one

• Receive product from trucks, verify invoices for accuracy, and sign vendor paperwork

• Unload trucks using electric and manual pallet jacks and ensure product is placed in a non-intrusive area

• Deliver items to the appropriate department in a timely, safe, and efficient manner

• Coordinate the receipt and secure storage of controlled items such as liquor and cigarettes

• Process returned items with drivers and ensure signed receipts are returned to the accounting office promptly

• Ensure receipts are taken to accounting in a timely manner and work with company subsidiaries to receive product

• Maintain a clean, organized backroom and ensure cardboard and trash areas are cleaned daily

• Maintain cleanliness of the dock area outside the store

• Maintain the area for sale items to ensure convenience for the management team

• Stay aware of store needs, particularly in the grocery department, and work with internal customers in a timely and efficient manner

• Perform small equipment repairs for store departments as needed

• Deliver product to outside customers and answer questions from the general public as needed

• Work in a safe manner to reduce product damage and spoilage

• Assist in other areas of the store as needed and take on special projects as assigned

• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines

• Report to work when scheduled and on time

Your Skills

To be successful, you'll need to be able to:

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables

• Perform simple addition and subtraction, copy figures, and count and record accurately

• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing

• Work effectively as part of a team to keep the store running smoothly

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Manager; Backroom Department Manager

Education and Experience

• High school diploma or equivalent experience required

• Six months of similar or related experience; we will provide all the training you need to succeed

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas

• Where applicable to the role: ability to safely use sharp knives and blades for food preparation

• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment

• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards

• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

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Working Environment

This role is performed in a backroom and store environment where you will be on your feet and active throughout your shift. You will have continual exposure to dirt and frequent exposure to temperature extremes, dampness, equipment movement hazards, and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

The anticipated hourly starting wage for this position is $13.50 to $16.80 depending on experience.

For information on company benefits visit Benefits | Hy-Vee.

Employment is contingent upon the successful completion of a pre employment drug screen.