At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
About the team
Talent Management is a small but mighty, and growing team that is part of the larger Learning and Talent Development function. We have a vision to help every Klaviyo build, scale and shape their careers and impact with us. Our aim is to help provide remarkable career experiences anchored in growth and development opportunities that drive meaningful impact for individuals and the organization.
About the role
Do you thrive with scaling programs? Because, we believe we are only 1% done in the talent management space and you will have the exciting opportunity to help us build the rest. You’ll bring a fresh perspective on how to shake up our approach to performance and engagement, and be a change agent to help execute on it all. You’ll play with our tech stack, learn its depth and scope, and leverage that same technology to bring our initiatives to life. You’ll partner with the Manager of Talent Management to own the execution of our critical programs such as goal setting, continuous feedback, performance assessment and employee engagement surveys. And you’ll partner with our HRBP team, and other internal stakeholders to continually evolve these same programs to meet the changing needs of the business.
How’ll you’ll have an impact
As a team, we have the privilege and opportunity to build career pathways for 1500+ Klaviyos. We are on the quest to re-imagine and build the best in class performance assessment and career pathways strategy and you’ll be front and center leading some of those ambitious projects. Our culture is unique and key to our success and you’ll infuse our values such as “Always learning” and “Strive to be equitable” in every talent program we launch. You’ll be the energy influencing people leaders and other stakeholders as we scale the talent initiatives.
What we’re looking for
- 5+ years of experience in the talent management field (bonus points for fast-paced organizations).
- You have experience as a user and/or administrator of an HCM system (Workday, Successfactors, BambooHR, etc.)
- You have a knack to navigate through muddy waters and thrive in a changing environment by leveraging your impact-driving program management skills.
- You’re a strong team player and have a track record of building and maintaining relationships across multiple stakeholders.
- You are a corporate Marie Kondo (or the likes) and bring in your own structure to organize and manage our projects.
Get to Know Klaviyo
Klaviyo is a unified customer platform that gives online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale. With Klaviyo, brands can combine unlimited customer data with more than 250 native integrations to automate personalized email and SMS communications that make customers feel seen. Klaviyo makes it easy—no need to start from scratch, piece together multiple platforms, or rely on third-party marketplaces and ad networks. From mom-and-pop shops to established companies, innovative brands like Unilever, Living Proof, Solo Stove, Citizen Watches, and more than 90K other paying users leverage Klaviyo to acquire, engage, and retain customers—and grow on their own terms. Learn more at klaviyo.com
Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here. Additional information regarding benefits can be found at klaviyorewards.com.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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