Key Account Manager

Key Account Manager

Kepak Group · Kirkham, United Kingdom (Hybrid) · Full-time · Posted 2026-11-04

Workplace: hybrid

Department: Sales

Description

Kepak Foods Division is a key growth engine within the Group, focused on delivering branded and value-added products across chilled convenience, ambient and frozen categories. Operating across the UK, Ireland and selected European markets, the Division serves both retail and foodservice customers through a strong portfolio of innovative brands and customer-led solutions from our manufacturing facilities.

At Kepak Foods, we're looking for an ambitious Key Account Manager - Grocery Convenience Formats to join our high-performing commercial team. This is an exciting opportunity to take ownership of key convenience accounts, influence category growth, and play a pivotal role in expanding some of Ireland and the UK's most recognised food brands across Multiple, Franchise, Co-operative and Petrol Forecourt formats.

This is a role for someone who wants to move beyond account maintenance and become a true growth partner to customers, driving category performance, brand visibility and commercial success.

What You'll Be Doing

As our Key Account Manager, you'll be responsible for delivering profitable growth across a portfolio of Grocery Convenience customers through outstanding account management, strategic planning and customer collaboration.

Your key responsibilities will include:

• Managing and growing customer relationships across buying, category, merchandising and supply chain functions.
• Developing and executing Joint Business Plans that deliver sales, volume, margin and market share growth.
• Identifying opportunities to increase distribution, availability and category penetration across convenience retail formats.
• Driving promotional plans, pricing strategies, trade investment and in-store activations to maximise performance.
• Working closely with Category, Marketing and Innovation teams to secure successful product launches and customer listings.
• Analysing customer, shopper and market insights to uncover opportunities and turn data into action.
• Collaborating with Supply Chain and Operations teams to ensure excellent service levels and product availability.
• Increasing on-shelf availability and executing best-in-class brand presence at the fixture.
• Delivering additional distribution opportunities beyond standard planograms to accelerate growth of the Convenience Core range.

Requirements

• Minimum 3 years experience managing key retail, grocery or convenience accounts within FMCG.
• Strong commercial awareness with the ability to analyse data and identify growth opportunities.
• Experience developing customer plans, trade promotions and commercial proposals.
• Excellent stakeholder management and relationship-building capabilities.
• Strong negotiation, influencing and communication skills.
• A proactive, results-focused mindset with the ability to manage multiple priorities.
• Experience working cross-functionally with category, marketing, supply chain and operations teams.
• A passion for brands, shoppers and winning in a competitive retail environment.

Benefits

What can we offer you?

• Company Pension
• Further Education support
• Bike to Work Scheme - You can buy a bike and safety equipment through a salary sacrifice scheme which reduces your taxable income – meaning you pay less tax!
• Long Service Awards - We recognise, acknowledge and award the dedication and valuable contribution of long serving employees
• GroceryAid Employee Assistance Program - help with a wide range of topics including mental health and wellbeing support, family and relationship advice, debt management, back to work support, and counselling for all Kepak colleagues and their families.
• Corporate gym membership at Ribby Hall Village
• BUPA Cash plan free of charge

IND

Apply

Apply at Kepak Group

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