AI Senior Product Manager - Patient Engagement

Welcome to the good side of tech 👋

You might have heard about us, but with a different name: Doctoralia or ZnanyLekarz. It all started 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300k+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

At Docplanner we are a diverse group of over 300 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.

We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us.

And why should you join us?

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.

We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly.

Job Description

At Docplanner, we’re transforming the patient experience into an AI-powered health companion that helps people better understand, manage, and take action on their healthcare journey.

As an AI Senior Product Manager, you will help shape the future of patient engagement building AI-native experiences that deliver personalized healthcare support at scale.

Patients will interact with intelligent health experiences powered by their medical context, healthcare history, wearable integrations, and behavioral signals. From chronic condition management to preventive care and longevity optimization, our goal is to create proactive, personalized healthcare journeys that increase engagement, retention, and trust.

This is a unique opportunity to work at the intersection of AI, healthcare, and consumer product innovation while helping define how AI-native product teams operate.

You will be responsible for:

Defining the product vision and strategy

• Define and drive the strategy for AI-powered patient engagement experiences.

• Identify high-impact patient problems and prioritize AI-driven solutions that improve engagement, retention, and trust.

• Design personalized healthcare journeys tailored to different patient needs, behaviors, and health profiles.

• Partner with stakeholders across the organization to shape the future of AI-enabled healthcare experiences.

Building AI-native product experiences

• Work on LLM-powered experiences, including conversational interfaces, prompt optimization, and AI interaction flows.

• Create intuitive user experiences that help patients navigate their healthcare journey through AI-driven guidance and recommendations.

• Analyze conversational data and product metrics to continuously improve AI-generated responses and patient outcomes.

• Drive experimentation and iterative product improvements using data-driven methodologies.

Operating as an AI-native Product Manager

• Use AI tools such as Claude Code, Cursor, ChatGPT, and AI prototyping tools daily to accelerate discovery, prototyping, PRD creation, and execution workflows.

• Create prototypes and product specifications closely connected to engineering implementation and spec-driven development practices.

• Move quickly from research and discovery to validation, launch, and iteration using AI-assisted workflows.

Collaborating across teams

• Collaborate closely with Engineering, Design, Data, Legal, and AI teams to deliver impactful and safe AI-native experiences.

• Leverage qualitative and quantitative research to inform product decisions and optimize user outcomes.

• Help evolve AI-native product development practices and contribute to up skilling the broader product organization.

What will set you up for success in this role?

Core Product Management experience

• 5+ years of Product Management experience building digital consumer products.

• Strong product thinking and user-centric mindset, particularly in consumer-facing experiences.

• Excellent communication and stakeholder management skills.

• Experience working cross-functionally with Engineering, Design, and Data teams.

• Strong analytical and data-informed decision-making capabilities.

• Extreme ownership while being comfortable operating in ambiguity and helping shape products in emerging spaces.

AI-native mindset and workflows

• Strong AI-native product mindset with hands-on experience using AI tools in daily product workflows.

• 1–2 years of experience working in AI-enabled product development environments.

• Proven experience using tools such as Claude, Cursor, ChatGPT, or similar AI-assisted prototyping and development tools.

• Experience creating prototypes, PRDs, and specs using AI-assisted workflows.

• Ability to move quickly from research and discovery to execution and launch.

Bonus points if you have:

• Experience building AI products powered by LLMs or conversational interfaces.

• Familiarity with chat evaluations, prompt optimization, or conversational UX improvements.

• Experience improving AI responses through experimentation, analytics, and evaluation frameworks.

• Background in healthcare, healthtech, wellness, or patient engagement products.

• Experience integrating wearable devices, health data, or personalized recommendation systems.

Let’s talk money

• A salary adequate to your experience and skills.

True flexibility and work-life balance

• Remote or hybrid work model with or hub in Warsaw;

• Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);

• 20/26 days of paid time off (depending on your contract);

• Additional paid day off on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first

• Private healthcare plan with Signal Iduna for you and subsidized for your family.

• Multisport card co-financing for you to have access to sports facilities across Poland.

• Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.

Keep growing with us

• Free English and Spanish classes.

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.

“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO