Y

Yalo

AI-driven enterprise platform for personalized messaging

Technical Project Manager

Project ManagementConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • Have at least 3 years of project management or business analysis experience in the technology industry.
  • Have at least 3 years of customer-facing experience managing expectations across technical and business stakeholders.
  • Be fluent in English and Spanish and able to lead multi-stakeholder conversations.
  • Have experience delivering chatbot or conversational AI implementations end-to-end.
  • Develop familiarity with AI and agentic systems, including large language models, retrieval-augmented generation pipelines, tool use, and agent orchestration; prior exposure is an advantage.

Responsibilities

  • Own the full project lifecycle, from statement-of-work validation and kickoff through delivery, go-live, and post-launch support.
  • Define scope, guardrails, and escalation rules for AI-powered agent implementations to ensure predictable and safe system behavior.
  • Serve as the single point of contact between clients and the squad, routing requests, managing expectations, and maintaining clear and timely communication.
  • Lead Agile and Scrum ceremonies, manage sprint backlogs, and ensure demos show business value, including agentic logic in action.
  • Deliver weekly governance reports and quarterly roadmap reviews that provide clients visibility into progress, risks, and next steps.
  • Partner with technical leads and user experience designers to validate that proposed architectures are feasible, well-scoped, and aligned with the client's technology stack.
  • Identify risks, including model dependencies, data quality, integration failures, and unexpected agent behavior.

Desired Qualifications

  • Experience in a SaaS or AI/chatbot environment.
  • Background as a software developer or other hands-on technical experience.
  • Familiarity with the full software development lifecycle and engineering best practices.
  • Experience in consumer packaged goods, retail, or banking.
  • Fluency in Portuguese.
  • Exposure to Jira, Linear, or Claude Code.

About the Company

Yalo

AI-driven enterprise platform for personalized messaging

Yalo provides a platform for conversational commerce that helps large consumer brands engage customers at scale. It enables businesses to send personalized, data-driven messages, guide the buying experience, and build relationships through conversations across channels. The platform connects brands with customers, tracks behaviors, and offers conversational analytics to optimize engagement and sales. It is tailored for enterprise brands to manage complexity and drive return on investment, typically using a subscription-based model. Compared with competitors, Yalo focuses on enterprise-scale deployments with ROI-driven outcomes, strong analytics, and omnichannel conversations. Its goal is to help consumer companies increase sales and deepen customer relationships through AI-powered, conversational experiences.

Company size
201-500
Company stage
Series C
Total funding
$143M
Headquarters
Mexico City, Mexico
Founded
2015

Recently Posted Jobs

Explore more opportunities at Yalo

See more jobs