Retail Brand Ambassador
About the job
- Practice clear, proactive, and positive communication with coworkers and management.
- Complete assigned tasks diligently and completely.
- Engage customers, coworkers, and Levitate friends in an upbeat, conversational manner.
- Provide knowledge about Levitate’s operations, including Camps, Festival, and Backyard, and refer unanswered questions to the appropriate point of contact.
- Carefully process transactions and ticket sales through the point-of-sale system to minimize errors and optimize inventory accuracy.
- Keep the store clean, organized, and stocked.
- Maintain store aesthetic and operational standards and follow store rules.
- Assist with regular inventory stocking and organizational tasks as designated by management.
- Handle cash and perform daily cash reconciliation when required.
- Be a positive, productive member of the team and uplift those around you.
- Provide an exceptional experience for everyone who enters the store.
- Serve as a friendly outlet for knowledge about Levitate’s operations.
- Process transactions and ticket sales through the point-of-sale system.
- Keep the store clean, organized, and stocked.
- Maintain store aesthetic and operational standards.
- Assist with inventory stocking and organizational tasks.
- Handle cash and perform daily cash reconciliation when required.
About the company
Levitate helps small businesses grow by using AI-powered software together with dedicated content specialists. Its subscription-based platform automates and personalizes marketing content and reminders, ensuring consistent, engaging customer communications. Core features include social media content and posting, appointment scheduling, and integration with agency management systems. Unlike others that rely solely on automation, Levitate combines AI with human expertise to tailor messages for each customer. The company’s goal is to strengthen customer relationships and drive business growth for small businesses.
Company Size
201-500
Company Stage
Late Stage VC
Total Funding
$70.8M
Headquarters
Raleigh, North Carolina
Founded
2017
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Simplify's Take
What believers are saying
- March 2026 funding added $16 million, pushing total capital to $71 million.
- Levitate serves 8,000-plus businesses and keeps earning Inc. 5000 recognition through 2026.
- August 2026 releases added MCP-compatible content workflows, strengthening product depth for agencies.
What critics are saying
- Customer-growth dependence on sales hiring raises burn risk if 2026 bookings slow.
- RepVue reviews cite low base pay and hard quotas, hurting retention.
- AI-heavy marketing tools face commoditization from HubSpot and agency software giants by 2027.
What makes Levitate unique
- Service-as-Software pairs AI automation with human content specialists for relationship marketing.
- MyCase and DonorPerfect integrations widen Levitate's vertical reach across legal and nonprofit workflows.
- HIPAA-readiness opened healthcare campaigns for dental and chiropractic practices in 2025.
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Growth & Insights and Company News
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5%Levitate, a relationship-first marketing platform, has been named to the Inc. 5000 List of America's Fastest-Growing Private Companies for the fourth consecutive year. The Raleigh-based company ranked 1,498th nationally and 127th in software. Earlier this year, Levitate announced a $16 million funding round, bringing total capital raised to $71 million. The investment supported development of AI capabilities and expansion of customer success and sales teams across the United States and Canada, including growth of its Raleigh headquarters and opening of a Canadian hub. The company now serves nearly 9,000 businesses. In late 2025, Levitate achieved HIPAA-readiness, expanding its services to the healthcare industry. The platform combines marketing software with an in-house content and strategy team to help small businesses build client connections.
Levitate, an AI-powered relationship marketing platform serving over 8,000 businesses, has raised $16 million in new funding, bringing its total capital raised to $71 million. The round was led by Harbert Growth Partners, with participation from Northwestern Mutual Future Ventures and Bull City Venture Partners. Founded in 2017, the Raleigh-based company helps relationship-focused businesses maintain client connections through automated yet personal communication tools, including email, social media, text messaging and handwritten cards. The platform combines AI automation with human strategy through its Service-as-Software model. The funding will accelerate Levitate's AI innovation roadmap, expand its customer success and sales teams across the United States and Canada, and broaden its market reach to serve more small businesses focused on relationship management.
/PRNewswire/ -- Levitate, the AI-powered relationship marketing platform serving more than 8,000 businesses, today announced it has raised $16 million in a new...
RALEIGH, N.C., March 21, 2025 /PRNewswire/ -- Levitate is proud to announce its recognition as a 2025 Top Workplace by USA TODAY, a prestigious award that highlights the company's unwavering commitment to fostering a dynamic, inclusive, and innovative workplace culture
Levitate, a Raleigh, NC-based SaaS 'Happiness Platform' provider, raised $15M in Series D funding, bringing the total to $55M. The round was led by Harbert Growth Partners, Northwestern Mutual Future Ventures, and Bull City Venture Partners. The funds will be used to expand operations and development efforts.