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Voya Financial

Financial services: retirement, investments, insurance

Lead AI Product Manager

Product ManagementConfirmed live in the last 24 hours
Full-timeRemote

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 8 years of product management experience, including at least 4 years supporting artificial intelligence or machine learning products within technology, fintech, or financial services environments.
  • Proven experience delivering artificial intelligence-powered products from discovery through launch and measurable adoption.
  • Strong knowledge of large language model-based products, retrieval-augmented generation, agentic workflows, model evaluation frameworks, experimentation methodologies, and data-driven product development.
  • Demonstrated ability to write clear, comprehensive product requirements and technical specifications for engineering teams.
  • Experience working within regulated environments and partnering with compliance, legal, and risk stakeholders.
  • Strong understanding of retirement, wealth management, or financial services products, including fiduciary considerations and participant or advisor workflows.
  • Excellent communication, prioritization, stakeholder management, and cross-functional leadership skills.
  • Ability to influence senior leaders and guide complex decisions across multiple teams and disciplines.

Responsibilities

  • Define and lead artificial intelligence product strategy and a 12–18 month roadmap across participant engagement, advisor enablement, plan administration, and investment-related experiences.
  • Identify, evaluate, and prioritize artificial intelligence opportunities through customer research, behavioral insights, workflow analysis, and competitive market intelligence.
  • Establish success metrics and own business outcomes, including engagement, adoption, operational efficiency, and retirement readiness improvements.
  • Lead discovery efforts with financial advisors, plan sponsors, administrators, and participants to translate business needs into product requirements and technical specifications.
  • Partner closely with engineering teams to evaluate prototypes, assess solution approaches, and drive informed product trade-off decisions.
  • Support rapid product iteration and delivery from concept through launch and adoption.
  • Ensure artificial intelligence-powered solutions comply with legal, regulatory, fiduciary, compliance, and risk management requirements.
  • Drive go-to-market planning, rollout strategies, stakeholder communications, and adoption measurement for artificial intelligence-enabled products.
  • Build alignment across business, technology, compliance, legal, risk, and investment stakeholders while influencing without direct authority.
  • Advocate for customer-centric product decisions while balancing business objectives, technical feasibility, and regulatory considerations.

Desired Qualifications

  • An advanced degree in Computer Science, Engineering, Finance, Economics, Mathematics, or a related quantitative field is preferred.
  • Experience supporting artificial intelligence-powered digital experiences for retirement, wealth management, or advisory services.
  • Deep understanding of advisor, participant, plan sponsor, and plan administration workflows.
  • Experience launching and scaling enterprise artificial intelligence products in highly regulated environments.
  • Familiarity with responsible artificial intelligence frameworks, model governance, and artificial intelligence risk management practices.
  • Experience driving go-to-market strategy and adoption programs for emerging technology products.

About the Company

Voya Financial

Financial services: retirement, investments, insurance

Voya Financial provides retirement planning, investment management, and insurance products for individuals, employers, and institutions, mainly in the United States. Its products help individuals save and grow wealth for retirement, while employers offer retirement plans and benefits within their workforce, and institutions receive tailored investment management. The company earns fees from investment management and premiums from insurance policies, creating recurring revenue from long-term client relationships. Voya differentiates itself by emphasizing corporate responsibility, inclusiveness, and ESG-aligned practices to attract clients and talent, rather than competing only on price or returns. Its goal is to help clients achieve financial confidence and security by offering a broad, client-centric suite of financial services to support stable, long-term financial well-being.

Company size
5,001-10,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2014

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