K

Kyndryl

Managed IT infrastructure and cloud services

L3 Collaboration & Tenant Platform Specialist

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeWrocław, PolandNo salary listed

About the Job

Requirements

  • Expert knowledge of Microsoft 365 collaboration services, including Teams meetings and voice, Exchange Online, SharePoint Online, and OneDrive.
  • Strong identity and access management fundamentals, including Entra ID, multifactor authentication, Conditional Access, and role-based access control; privileged identity management is a plus.
  • Strong PowerShell and Microsoft Graph API skills, structured troubleshooting ability, and strong documentation practices.
  • Knowledge of ITIL incident, problem, and change practices, with a root-cause analysis mindset.
  • Experience administering Zoom and Adobe Admin Console; Apple Business Manager is a plus.
  • English proficiency of at least B1 level is required.

Responsibilities

  • Serve as the Tier 3 technical escalation point and subject-matter expert for the enterprise collaboration ecosystem.
  • Resolve major and complex incidents, drive root-cause analysis, and implement durable fixes.
  • Administer collaboration tenant and platform configurations to ensure security, compliance, and consistent service quality.

About the Company

Kyndryl

Managed IT infrastructure and cloud services

Kyndryl provides managed IT infrastructure services for large enterprises, helping them run and modernize their technology environments. Its offerings cover cloud adoption, cybersecurity, security operations, and digital workplace services, all delivered under long-term managed-service contracts. The company works by partnering with major technology providers (including Microsoft) to offer integrated, end-to-end solutions, often complemented by a new security operations center (SOC) and other security capabilities. This focus sets it apart from competitors through scale, enterprise-grade governance, and a history rooted in IBM’s infrastructure services, now independent but aligned with large technology partners. The goal is to support digital transformation by providing reliable, scalable, and secure infrastructure management that enables enterprises to operate efficiently and securely in a cloud-enabled world.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
2021

Recently Posted Jobs

Explore more opportunities at Kyndryl

See more jobs