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Convergint Technologies

Global systems integrator for security solutions

Security Systems and IT Specialist

Equipment Field ServiceUpdated on Nov 14
Full-timeLaval, QC, CanadaNo salary listed

About the Job

Requirements

  • A DEP, AEC, or DEC in information technology or security systems installation, or equivalent experience.
  • At least 3 years of experience in a similar position.
  • MCSE and MCP certifications are an asset.
  • Proficiency with Windows and Microsoft Office.
  • Knowledge of virtualization software such as VMware and Hyper-V.
  • Ability to work in a team while also working autonomously.
  • Ability to maintain effective interpersonal relationships at all levels of the company.
  • Results orientation, analytical ability, and a creative approach to incident resolution.
  • Strong focus on customer satisfaction and high quality standards.
  • Organization and rigor in daily work.
  • Bilingual French and English, spoken and written, is an asset.

Responsibilities

  • Diagnose and resolve simple to complex customer infrastructure issues involving servers and services.
  • Analyze incident causes, repair issues, and document incidents.
  • Identify and analyze recurring incidents to stabilize environments.
  • Contribute to creating reference documentation.
  • Participate in network design, implementation, and security systems support.
  • Respond to technical requests related to security systems.
  • Support server applications such as Windows and SQL.
  • Assist the technical support team and provide customer support.
  • Resolve networking, hardware, software, and other technical problems.
  • Install and configure software for access control systems, video management and recording systems, video analytics systems, intercom systems, intrusion systems, and perimeter detection systems.
  • Complete other projects assigned by the supervisor.

Desired Qualifications

  • Experience installing and commissioning access control and CCTV systems.
  • Knowledge of Software House, Lenel, and Genetec products.
  • Knowledge of Axis, Indigovision, Avigilon, i-Pro, and Bosch products.
  • Knowledge of other related security products.

About the Company

Convergint Technologies

Global systems integrator for security solutions

Temp

Company size
5,001-10,000
Company stage
Late Stage VC
Total funding
$47M
Headquarters
Sharon, PA
Founded
2001

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